Web Gateway 7.1.5 Product Guide - McAfee

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9 Troubleshooting Use network tools Use network tools Several network tools are provided for troubleshooting on the appliance. To use a network tool: 1 Go to Troubleshooting | Network Tools. 2 Under Command line parameters, type the parameters for a command that is provided by a particular network tool. For example, type the name of a host you want to “ping”. 3 Click the button for a network tool: • ping • ping6 • nslookup • traceroute • traceroute6 • ip neigh • service restart • ntp The corresponding command is executed and the output displayed in the Results field, for example: Ping: unknown host testhost Back up and restore the appliance configuration The appliance configuration, including rules, lists, settings, and administrator accounts, can be stored in a backup file and also restored from there. Complete the following procedure to backup or restore the appliance configuration: 1 Go to Troubleshooting | Backup/Restore. 2 Under Backup Policy, Configuration, and Accounts, proceed as follows: • To backup the configuration, click Backup to file. A window opens to let you select a file for storing the configuration. • To restore the configuration, click Restore from file. A message informs you that you will be logged out after restoring and asks whether you really want to do it. If you confirm, a window opens to let you select a file for restoring the configuration. If you only want to restore the rules, lists, and settings that were configured on the tabs of the Policy top-level menu, make sure the Only restore policy checkbox is selected before clicking the 318 McAfee Web Gateway 7.1.5 Product Guide
List of actions Appendix: Configuration lists Contents List of actions List of error IDs List of events List of incident IDs List of properties Wildcard expressions The following table provides a list of the actions that can be configured in web security rules on the appliance. The actions are listed in alphabetical order. Table A-1 List of actions Name Description Authenticate • Stops processing the rules in the current cycle • Sends an authentication request to the client of the user who requested access to a web object • Continues processing with the next cycle Block • Blocks access to a requested web object • Stops processing rules • Continues when the next request is received on the appliance Continue Continues processing with the next rule Redirect Redirects a client that requested access to a web object to another object Remove • Removes a requested web object • Stops processing the rules in the current cycle • Continues processing with the next cycle Stop Cycle • Stops processing the rules in the current cycle • Does not block access to a requested web object • Continues processing with the next cycle Stop Rule Set • Stops processing the rules of the current rule set • Continues processing with the next rule set McAfee Web Gateway 7.1.5 Product Guide 319
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Product Guide McAfee ® version 7.1
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Contents Preface 9 About this guide
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Contents Standard authentication .
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Contents Create an error handler .
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Preface About this guide This Produ
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Table i-2 Acronyms (continued) Acro
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1 Introduction Contents Comprehensi
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Deployment of the McAfee Web Gatewa
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Operating system Introduction Filte
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Introduction Chapters of this guide
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2 Setup and logon Contents Setting
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Setup and logon Setting up the McAf
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Installing the appliance software S
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2 Review the summary that is displa
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Import a license Setup and logon Lo
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Main elements of the user interface
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Setting up system management tools
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Setup and logon Setting up system m
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3 Proxies and caching Contents Inte
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Explicit proxy mode Proxies and cac
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Table 3-1 WCCP Services list (conti
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Proxies and caching Network modes 3
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Transparent bridge mode Proxies and
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Transparent router mode Proxies and
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Common proxy settings Proxies and c
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Proxies and caching Common proxy se
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8 Make sure the following is config
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Proxies and caching Reverse HTTPS p
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Proxies and caching Providing proxy
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Preventing data leaks Proxies and c
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Web caching Proxies and caching Web
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Bypass lists for web caching Proxie
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Verify the enabling of the web cach
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4 Rules and rule sets Contents Filt
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Rules and rule sets Filtering contr
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Modules for delivering filtering in
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Rules on the user interface On the
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Property of a URL Property — URL.
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About rule sets Rules and rule sets
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Rules and rule sets About rule sets
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Table 4-4 Rule set library Rule set
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The Rule Sets toolbar provides the
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Add name, comment, and enabling Com
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Add as many parameters as needed. A
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3 Select Event. The Add Event windo
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Adding the action 9 Select Action.
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Rules and rule sets Rule configurat
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Add a new rule set You can also cre
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List maintenance Rules and rule set
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Add a list Complete the following p
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Action and engine settings Rules an
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Access restrictions Rules and rule
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5 Filtering users Authentication an
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Authentication and access managemen
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Module for authenticating users Aut
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LDAP Settings specifying the LDAP m
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Novell eDirectory Settings specifyi
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Kerberos Settings specifying the Ke
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Table 5-8 Certificate Authorities l
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Administrator accounts Authenticati
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6 Web filtering Contents Filtering
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Virus and malware filtering Web fil
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Web filtering Virus and malware fil
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Whitelists for virus and malware fi
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Module for virus and malware filter
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URL filtering Web filtering URL fil
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Web filtering URL filtering 6 The B
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Modify a filtering rule to block un
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Web filtering URL filtering 6 Add a
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Module for URL filtering Web filter
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Web filtering URL filtering 6 Advan
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Different versions of URL category
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Web filtering Media type filtering
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Web filtering Media type filtering
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Lists for media type filtering Web
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HTML filtering Web filtering HTML f
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Web filtering HTML filtering 6 Embe
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Break; User-Defined.removeOneScript
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Media Type String Blocklist List of
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Global whitelists Web filtering Glo
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Web filtering SSL scanning 6 Handle
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Block untrusted certificate authori
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Web filtering SSL scanning 6 Verify
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Modules for SSL scanning Web filter
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Web filtering SSL scanning 6 SSL Cl
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8 Click OK. The window closes and t
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The rule set contains the following
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Bandwidth throttling Web filtering
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Next-hop proxies Web filtering Supp
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Web filtering Supporting functions
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User messages Web filtering User me
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The following table describes the o
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Table 6-25 Template Editor (continu
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Web filtering User messages 6 Redir
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7 System configuration Contents Con
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System settings System configuratio
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Table 7-4 List of sections on syste
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License system settings System conf
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Network Protection system settings
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System configuration System setting
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Database updates Table 7-13 File Ed
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System configuration Database updat
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Configure central management settin
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System configuration Central manage
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Scheduled job settings This section
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Page 269 and 270: 8 Monitoring Contents Monitoring th
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Page 273 and 274: Charts and Tables tab Monitoring Da
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Page 277 and 278: Logging Monitoring Logging 8 Applia
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Page 283 and 284: Monitoring Logging 8 4 Go to Policy
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Page 291 and 292: Configuring log file settings Monit
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Page 295 and 296: Log handler rule sets Monitoring Lo
Page 297 and 298: Performance measurement Monitoring
Page 299 and 300: Monitoring Performance measurement
Page 301 and 302: Transferring data to an ePO server
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Page 305 and 306: Error handling Table 8-7 Trap Sinks
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Page 311 and 312: Monitoring Error handling 8 Handle
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Page 315 and 316: 9 Troubleshooting Contents Troubles
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Page 321 and 322: Table A-2 List of error IDs (contin
Page 323 and 324: Table A-3 List of events (continued
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Page 327 and 328: List of incident IDs Appendix: Conf
Page 329 and 330: Table A-4 List of incident IDs (con
Page 331 and 332: Table A-5 List of properties (conti
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Table A-6 List of important special
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Table A-7 List of important special
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Index A access restrictions 117 act
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I ICAP server, see proxies ICQ, see
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SNMP monitoring 303 SSL scanning Ce
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700-3299A00
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