COMMENT METTRE EN PLACE CES DISPOSITIFS ? QU’EN DISENT LES RESPONSABLES DE L’ENGAGEMENT ? La symétrie <strong>de</strong>s attentions est un <strong>de</strong>s piliers <strong>de</strong> notre philosophie. Ainsi l’engagement, levier <strong>de</strong> performance et <strong>de</strong> satisfaction client, est-il porté par tous : la RH, la RSE, <strong>les</strong> métiers, … 42 Engager par le «why» et pas<strong>se</strong>r à l’action ensuite La Direction <strong>de</strong> l’engagement <strong>se</strong>ra utile le jour où l’on n’en aura plus besoin
VI. LES ANNEXES ARTICLES ACADÉMIQUES • Allen N.J., Meyer J.P. (1990), “The measurement and antece<strong>de</strong>nt of affective, continuance, and normative commitment to the organization”, Journal of Occupational Psychology, n°63, p. 1-18 • Bakker, A. and Albrecht, S., 2018. Work engagement: current trends. Career Development International, 23(1), pp.4-11. • J. Arrowsmith & J. Parker (2013) The meaning of ‘employee engagement’ for the values and ro<strong>les</strong> of the HRM function, The International Journal of Human Resource Management, 24:14, 2692-2712 • Kahn, W. A. (1990). Psychological conditions of personal engagement and di<strong>se</strong>ngagement at work. Aca<strong>de</strong>my of Management Journal • Kwon, B., Farndale, E. and Park, J., 2016. Employee voice and work engagement: Macro, meso, and microlevel drivers of convergence?. Human Resource Management Review, 26(4), pp.327-337. • M. Brad Shuck, Tonette S. Rocco, Carlos A. Albornoz, (2011),»Exploring employee engagement from the employee perspective: implications for HRD», Journal of European In<strong>du</strong>strial Training, Vol. 35 Iss: 4 pp. 300 <strong>–</strong> 325 • Milhem, M., Muda, H. and Ahmed, K., 2019. The Effect of Perceived Transformational Lea<strong>de</strong>rship Style on Employee Engagement: The Mediating Effect of Lea<strong>de</strong>r’s Emotional Intelligence. Foundations of Management, 11(1), pp.33-42. • Moyo, N., 2019. Testing the Effect of Employee Engagement, Transformational Lea<strong>de</strong>rship and Organisational Communication on Organisational Commitment. GATR Journal of Management and Marketing Review (JMMR) Vol. 4 (4) Oct-Dec 2019, 4(4), pp.270-287. • Perrot, S (2014). L’engagement <strong>de</strong>s dirigeants vus par <strong>les</strong> salariés. Ob<strong>se</strong>rvatoire <strong>de</strong> l’engagement Question(s) <strong>de</strong> management, 2012. Regard croisés sur l’engagement. 1(2), p.119. • Suryanto, E., Syah, T., Negoro, D. and Pusaka, S., 2019. Transformational lea<strong>de</strong>rship style and work life balance: the effect on employee satisfaction through employee Engagement. Russian Journal of Agricultural and Socio-Economic Sciences, 91(7), pp.310-318. • Truss, K., Soane, E., Delbridge, R., Alfes, K., Shantz, A. and Petrov, G., 2011. Employee engagement, organisational performance and indivi<strong>du</strong>al well-being: exploring the evi<strong>de</strong>nce, <strong>de</strong>veloping the theory. The International Journal of Human Resource Management, 22(1), pp.232-233. ANNEXES 43 ARTICLES DE PRESSE PUBLIQUE • BNP Paribas annonce la création <strong>de</strong> la direction <strong>de</strong> l’Engagement d’entrepri<strong>se</strong> et la nomination <strong>de</strong> Nathalie Hartmann en tant que Responsable <strong>de</strong> la fonction Conformité - BNP Paribas. [online] BNP Paribas • Emerald.com. 2021. Interview with Robin Gee, Head of Employee Engagement for Coca‐Cola Refreshments | Emerald Insight • Gallup, I. (2021). State of the Global Workplace Report • Garreau, L., n.d. Managers <strong>de</strong> proximité et dynamiques d’engagement : discours et réalité <strong>de</strong>s pratiques • Harmonie Mutuelle : un nouveau comité <strong>de</strong> direction générale générale - argus<strong>de</strong>lassurance.com • Les Echos. Le Groupe révèle sa raison d’être et son engagement pour favori<strong>se</strong>r l’émergence d’une société plus responsable. - Les Echos • L’Engagement pluriel est-il une source <strong>de</strong> performance au travail ? - http://ob<strong>se</strong>rvatoire-engagement.org/ • Macif : un nouveau comité <strong>de</strong> direction - argus<strong>de</strong>lassurance.com • Nouveau management : Du Chief Happiness Officer A l’Hospitality Manager | Forbes France, 2020 • Sastre, P. (2021). La « Gran<strong>de</strong> Démission » est en train d’accélérer • SudOuest.fr. Pourquoi BNP Paribas a créé une direction «engagement d’entrepri<strong>se</strong>»