Catalyst Sun Blade Computer Upgrade Manual - Zzybot.net

Global Customer Service (GCS) CentersOverviewTo order a replacement part, call or fax the nearest Teradyne Global CustomerService (GCS) center. Each center covers a specific region. To locate thenearest Teradyne GCS center in your region, refer to the following pages.NoteIf your order requires immediate attention, please call by telephone. SeeTeradyne Global Customer Service Centers.Procedure for Parts Handling and ReturnNoteTo prevent shipping and Electrostatic Discharge (ESD) damage, follow theparts handling procedures that are described in the following sections.All parts shipped from Teradyne’s Global Customer Service centers arepackaged in materials that protect them during transit. Part of this protectionincludes antistatic packaging. Teradyne recommends that you use thefollowing antistatic precautions when you handle any parts:1) Store the part in its antistatic packaging (for example, antistatic bag andshipping container) until it is required for use. Save the original packingmaterials used to ship the part from Teradyne.2) Ensure that personnel are adequately protected from static charge byrequiring use of an antistatic ground strap when handling the part.3) When returning defective parts to a Teradyne Global Customer Servicescenter, place the part in the original antistatic bag and shipping container.This will help ensure that parts are not damaged by electrostatic dischargeor physically damaged when being returned to Teradyne. For additionalinformation about static-protection precautions, see the Safety section ofyour test system service manual.54 Catalyst Sun Blade Computer Upgrade Manual