Onderzoeksrapport Onderzoeksgroep Dienstenmatrix Zorg en ...

InhoudsopgaveSamenvatting .......................................................................................................................... 81 Inleiding ....................................................................................................................... 101.1 Aanleiding .............................................................................................................. 101.2 Doelstelling en vraagstelling .................................................................................. 111.2.1 Doelstelling: .................................................................................................... 111.2.2 Vraagstelling: .................................................................................................. 111.2.3 Subvraagstellingen: ........................................................................................ 111.3 Schematische weergave onderzoeksproject ........................................................... 111.4 Opbouw rapport ..................................................................................................... 132 Achtergrond .................................................................................................................. 142.1 De WMO ................................................................................................................ 142.2 WMO nieuwe stijl .................................................................................................. 142.2.1 Het Lectoraat Lokale Dienstverlening Vanuit Klantenperspectief ................. 152.2.2 Doelgroep onderzoeken .................................................................................. 152.2.3 Onderzoeksrapporten ...................................................................................... 15Sectie 1 – Kwalitatief onderzoek.............................................................................................. 163 Methode ........................................................................................................................ 173.1 Respondenten ......................................................................................................... 173.1.1 In- en exclusiecriteria ..................................................................................... 173.1.2 Wervingsprocedure ......................................................................................... 173.1.3 Aantal respondenten ....................................................................................... 183.2 Data verzameling ................................................................................................... 183.2.1 Procedure interview ........................................................................................ 183.2.2 Privacy van respondenten ............................................................................... 183.2.3 Semigestructureerd interview en interviewguide ........................................... 183.2.4 Transcriberen van de interviews ..................................................................... 193.3 Data-analyse ........................................................................................................... 193.3.1 Open coderen .................................................................................................. 194