Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015

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Is there anything else you would like to tell us about your experience of working with the Welfare Reform Team? This question has been answered 24 times.
Questionnaire: Customer survey - Welfare Reform Team ESF project Question: [3b] How did this support affect your situation? Respondent Name Respondent Email Address User's response: Free-Text (formatted) Response Creation Date (dd mmm yyyy) WRT01 A lot of changes 16 Oct 2015 WRT03 WRT04 WRT05 WRT06 I was able to increase my hours of work to claim tax credits. I have been able to stay in my home while looking for more suitable accommodation. It helps us to manage our daily life. It supports us very much. It contributes to make our life easy - better than before. Help me get my confidence back. Was doing English course and maths course, went to job club. I was in a very difficult situation with rent when I contacted the WRT, and the help I received was of great benefit. 16 Oct 2015 16 Oct 2015 16 Oct 2015 16 Oct 2015 WRT07 Made me feel less depressed. 16 Oct 2015 WRT07 Support a little bit my situation 16 Oct 2015 WRT08 WRT09 WRT10 WRT11 Helped me afford to live short term while I found solutions to my financial problems. It's been hard due to having children and 2 that are not at full time school. But the welfare team have been very helpful and understanding. It provided me with information & knowledge that I could choose to use in future. DHP was good until it was stopped, now I can't afford rent...Help me when I need pay rent. Now I can't pay. 16 Oct 2015 16 Oct 2015 16 Oct 2015 16 Oct 2015 WRT12 Allowed me to manage my money with getting into rent arrears. 16 Oct 2015 WRT13 WRT14 They re-engaged me with housing officer who I had not seen for years and helped with my rent In positive way it was helpful but it didn't last much longer. My situation was still the same and then my DHP stopped 16 Oct 2015 16 Oct 2015 WRT017 I feel to some extent we are surviving, as we missed a lot of things 19 Oct 2015 Page 1 of 2 18 Nov 2015 14:46:40
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Welfare Reform Team Evaluation of E
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The project in numbers 230 particip
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found very difficult to cope with,
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Partnerships This section outlines
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• the setting up of the Welfare R
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• two Welfare Reform Project Offi
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Project milestones and changes to p
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• ESF Department made an on the s
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3. Marketing & Communications The t
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The team has an active Twitter acco
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4. Partnerships A key aim of the ES
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nominated JCP work coaches, and a s
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Customer selfrefers through DHP app
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Customers gave lack of experience,
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40 Confidence in finding work in th
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DHP in future 11 . For project cust
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Customer stories The best way to il
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When Richard was benefit capped in
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Ayesha Ayesha is a single parent wi
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Laurence We helped Laurence as part
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Mel and Ian agreed to follow both o
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6. Performance & Documentation Meas
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People on JSA who have not found wo
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50% 45% 43% Confidence in ICT skill
Page 49 and 50: Management information There was a
Page 51 and 52: The team should consider whether da
Page 53 and 54: There were 38 responses to the cust
Page 55 and 56: “Want to do permitted work and ne
Page 57 and 58: Appropriateness of referrals “Yes
Page 59 and 60: “We supplied members of staff fro
Page 61 and 62: We met with our Communications team
Page 63 and 64: Status on leaving the project 6 6%
Page 65 and 66: funded by ESF to deliver the projec
Page 67 and 68: we felt least likely to engage with
Page 69 and 70: Appendices Appendix 1 Communication
Page 72 and 73: Questionnaire Summary Results This
Page 74 and 75: Questionnaire: Partner survey - Wel
Page 80 and 81: Respondent Name esfp18 Respondent E
Page 82: Appendix 4 DWP Unit Cost Savings fo
Page 85 and 86: | UnemployedMonths Gender | 12 - 23
Page 87 and 88: RECODE of | LeavgStat | (LeavingSta
Page 89 and 90: -------------------+---------------
Page 91 and 92: CHI SQUARE TESTS OF ASSOCIATION . t
Page 93 and 94: . tab LeavgStat2 Ethnicity3, row co
Page 95 and 96: . tab LeavgStat2 debt, row col exac
Page 97 and 98: Questionnaire Summary Results This
Page 99: The Job Fair was useful to encourag
Page 103 and 104: Questionnaire: Customer survey - We
Page 105 and 106: Respondent Name Respondent Email Ad
Page 107 and 108: Barton Neighbourhood Job Fair 15 th
Page 109 and 110: General comments on the above feedb
Page 111 and 112: Barton Job Fair July 2015 - Appendi
Page 113 and 114: Barton Job Fair July 2015 - Appendi
Page 115 and 116: Barton Job Fair July 2015 - Summary
Page 118: Welfare Reform Team Oxford City Cou
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Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015

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