Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015
welfare_reform_european_social_fund_project_evaluation_report
welfare_reform_european_social_fund_project_evaluation_report
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Questionnaire: Customer survey - <strong>Welfare</strong> <strong>Reform</strong> <strong>Team</strong> ESF <strong>project</strong><br />
Question: [3b] How did this support affect your situation?<br />
Respondent<br />
Name<br />
Respondent<br />
Email<br />
Address<br />
User's response: Free-Text (formatted)<br />
Response<br />
Creation<br />
Date (dd<br />
mmm<br />
yyyy)<br />
WRT01 A lot <strong>of</strong> changes 16 Oct<br />
<strong>2015</strong><br />
WRT03<br />
WRT04<br />
WRT05<br />
WRT06<br />
I was able to increase my hours <strong>of</strong> work to claim tax credits. I have<br />
been able to stay in my home while looking for more suitable<br />
accommodation.<br />
It helps us to manage our daily life. It supports us very much. It<br />
contributes to make our life easy - better than before.<br />
Help me get my confidence back. Was doing English course and<br />
maths course, went to job club.<br />
I was in a very difficult situation with rent when I contacted the WRT,<br />
and the help I received was <strong>of</strong> great benefit.<br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
WRT07 Made me feel less depressed. 16 Oct<br />
<strong>2015</strong><br />
WRT07 Support a little bit my situation 16 Oct<br />
<strong>2015</strong><br />
WRT08<br />
WRT09<br />
WRT10<br />
WRT11<br />
Helped me afford to live short term while I found solutions to my<br />
financial problems.<br />
It's been hard due to having children and 2 that are not at full time<br />
school. But the welfare team have been very helpful and<br />
understanding.<br />
It provided me with information & knowledge that I could choose to<br />
use in future.<br />
DHP was good until it was stopped, now I can't afford rent...Help me<br />
when I need pay rent. Now I can't pay.<br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
WRT12 Allowed me to manage my money with getting into rent arrears. 16 Oct<br />
<strong>2015</strong><br />
WRT13<br />
WRT14<br />
They re-engaged me with housing <strong>of</strong>ficer who I had not seen for years<br />
and helped with my rent<br />
In positive way it was helpful but it didn't last much longer. My<br />
situation was still the same and then my DHP stopped<br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
WRT017 I feel to some extent we are surviving, as we missed a lot <strong>of</strong> things 19 Oct<br />
<strong>2015</strong><br />
Page 1 <strong>of</strong> 2<br />
18 Nov <strong>2015</strong> 14:46:40
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