Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015

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• Began two way referral relationship with Oxford CAB, offering participants personal budgeting and financial management advice, and receiving referrals from CAB of potential participants in the project needing further support around benefits advice and moving into employment • A JCP employment adviser began a secondment to the team to deliver a series of initiatives to help participants in the project to find employment and support opportunities July 2014 • JCP employment adviser began meeting customers as internal team referrals, gauging needs and customer options prior to other activity or referrals • Delivered first quarterly claim and progress report to DWP outlining our early activities in the project August 2014 • We commissioned WEA to run Communicating With Confidence courses for project participants. The courses were held at Oxfordshire Community and Voluntary Action (OCVA) • Started monthly casework meetings with an employment coach from Aspire. Aspire run job clubs at a number of community centres in the city, and project participants are referred to Aspire for one-to-one support and to attend job clubs regularly September 2014 • Submitted second quarterly claim and progress report to DWP outlining our activities and outcomes in the project • WEA ran Preparation For Work courses for participants at OCVA • Team attended Rose Hill Community Lunch, offering advice and support to residents • @OxWelfareReform Twitter account gets 13.8K impressions and 708 profile visits October 2014 • The first job fair event was held in the Assembly Room at Oxford Town Hall on 1 October. This was a successful collaboration between the team and JCP, with more than 40 employers with live vacancies, 700 attendees and extensive broadcast, print, and digital media coverage • EMBS employment coach started to meet selected participants and help them with advice and access to a range of English, IT and maths courses November 2014 • The team had a stand at a Support Fair of local organisations at Oxfordshire County Council on 6 November 14
• ESF Department made an on the spot visit to the council on 27 November • @OxWelfareReform Twitter account reaches 200 followers December 2014 • Submitted third quarterly claim and progress report to DWP outlining our activities and outcomes in the project January 2015 • In response to an identified significant customer need, we signed a six month contract with Restore, a locally mental health support organisation, to provide specialist employment counselling service to participants February 2015 • Pre-job fair workshops were held at the Town Hall on 18 and 25 February to help participants prepare for the event March 2015 • Second job fair held at the Town Hall on 4 March. This was expanded to the Main Hall, with 50+ employers and support organisations and over 700 people in attendance • WEA started a series of bite size employment courses for participants on 16 March • Universal Credit: Supporting Residents Locally event held for partners and other council staff on 20 March • @OxWelfareReform Twitter account gets 14.2K impressions, 1K profile visits, and reaches 300 followers April 2015 • Submitted fourth quarterly claim and progress report to DWP outlining our activities and outcomes in the project • Universal Credit in Oxford for new single claimants only started on 20 April • Met with Restore management for progress report and review on 24 April May 2015 • Meet and greet/joint training event held with Restore coaching team on 13 May June 2015 • The Barton job fair advert was launched on OCC’s YouTube channel, getting 4K views on Facebook in just 24 hours • The council and Restore held a Building A Resilient Workforce event in the Town Hall on 30 June 15
Page 1 and 2: Welfare Reform Team Evaluation of E
Page 3 and 4: The project in numbers 230 particip
Page 5 and 6: found very difficult to cope with,
Page 7 and 8: Partnerships This section outlines
Page 9 and 10: • the setting up of the Welfare R
Page 11 and 12: • two Welfare Reform Project Offi
Page 13: Project milestones and changes to p
Page 17 and 18: 3. Marketing & Communications The t
Page 19 and 20: The team has an active Twitter acco
Page 21 and 22: 4. Partnerships A key aim of the ES
Page 23 and 24: nominated JCP work coaches, and a s
Page 25 and 26: Customer selfrefers through DHP app
Page 27 and 28: Customers gave lack of experience,
Page 29 and 30: 40 Confidence in finding work in th
Page 31 and 32: DHP in future 11 . For project cust
Page 33 and 34: Customer stories The best way to il
Page 35 and 36: When Richard was benefit capped in
Page 37 and 38: Ayesha Ayesha is a single parent wi
Page 39 and 40: Laurence We helped Laurence as part
Page 41 and 42: Mel and Ian agreed to follow both o
Page 43 and 44: 6. Performance & Documentation Meas
Page 45 and 46: People on JSA who have not found wo
Page 47 and 48: 50% 45% 43% Confidence in ICT skill
Page 49 and 50: Management information There was a
Page 51 and 52: The team should consider whether da
Page 53 and 54: There were 38 responses to the cust
Page 55 and 56: “Want to do permitted work and ne
Page 57 and 58: Appropriateness of referrals “Yes
Page 59 and 60: “We supplied members of staff fro
Page 61 and 62: We met with our Communications team
Page 63 and 64: Status on leaving the project 6 6%
Page 65 and 66:
funded by ESF to deliver the projec
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we felt least likely to engage with
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Appendices Appendix 1 Communication
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Questionnaire Summary Results This
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Questionnaire: Partner survey - Wel
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Respondent Name esfp18 Respondent E
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Appendix 4 DWP Unit Cost Savings fo
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| UnemployedMonths Gender | 12 - 23
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RECODE of | LeavgStat | (LeavingSta
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-------------------+---------------
Page 91 and 92:
CHI SQUARE TESTS OF ASSOCIATION . t
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. tab LeavgStat2 Ethnicity3, row co
Page 95 and 96:
. tab LeavgStat2 debt, row col exac
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Questionnaire Summary Results This
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The Job Fair was useful to encourag
Page 101 and 102:
Questionnaire: Customer survey - We
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Questionnaire: Customer survey - We
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Respondent Name Respondent Email Ad
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Barton Neighbourhood Job Fair 15 th
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General comments on the above feedb
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Barton Job Fair July 2015 - Appendi
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Barton Job Fair July 2015 - Appendi
Page 115 and 116:
Barton Job Fair July 2015 - Summary
Page 118:
Welfare Reform Team Oxford City Cou
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Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015

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