Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015
welfare_reform_european_social_fund_project_evaluation_report
welfare_reform_european_social_fund_project_evaluation_report
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Questionnaire: Partner survey - <strong>Welfare</strong> <strong>Reform</strong> <strong>Team</strong> ESF <strong>project</strong><br />
Question: [4] Were you confident that we had correctly identified each...<br />
Respondent<br />
Name<br />
ESFP1<br />
ESFP2<br />
ESFP3<br />
ESFP4<br />
Respondent<br />
Email<br />
Address<br />
User's response: Free-Text (formatted)<br />
Yes, all those referred had issues that benefited from the help & advice I<br />
provide.<br />
Yes, and we are grateful <strong>of</strong> having a service that complements ours and<br />
is able to <strong>of</strong>fer such a comprehensive service to clients.<br />
Yes, they were all appropriate – although we felt we could have done a<br />
better job <strong>of</strong> generating referrals<br />
Yes, we are confident in the role <strong>Welfare</strong> <strong>Reform</strong> <strong>Team</strong> takes with<br />
customers referred to them.<br />
Response<br />
Creation<br />
Date (dd<br />
mmm<br />
yyyy)<br />
19 Oct<br />
<strong>2015</strong><br />
19 Oct<br />
<strong>2015</strong><br />
19 Oct<br />
<strong>2015</strong><br />
19 Oct<br />
<strong>2015</strong><br />
ESFP5 N/A 19 Oct<br />
<strong>2015</strong><br />
ESFP6 Please see above 19 Oct<br />
<strong>2015</strong><br />
ESPF7<br />
ESFP8<br />
Not all, but this is very difficult to do, as it depends on a trusted<br />
relationship with an individual, so that the potential client can feel safe<br />
in discussing their barriers, and also for agencies to be able to share<br />
information. We would be surprised for WRT to be able to develop this<br />
trusted relationship so quickly with complex clients.<br />
Each referral requires different parts <strong>of</strong> our service, but referrals have<br />
been focused<br />
19 Oct<br />
<strong>2015</strong><br />
19 Oct<br />
<strong>2015</strong><br />
ESFP10 All referrals have been appropriate and issues correctly identified 19 Oct<br />
<strong>2015</strong><br />
ESFP11 Yes, subject to answer in no. 3 19 Oct<br />
<strong>2015</strong><br />
ESFP12 N/A 19 Oct<br />
<strong>2015</strong><br />
ESPF13<br />
ESFP13<br />
ESFP16<br />
Yes. We are confident that you do whatever is possible to help<br />
customers better their own circumstances.<br />
Yes we were confident that <strong>Welfare</strong> <strong>Reform</strong> team have carried out the<br />
correct and thorough assessment <strong>of</strong> the client’s needs and presented this<br />
to our team so that we could provide the appropriate support to the<br />
tenant quickly.<br />
This information is not usually shared with us, however it would be<br />
useful if it was.<br />
19 Oct<br />
<strong>2015</strong><br />
19 Oct<br />
<strong>2015</strong><br />
20 Oct<br />
<strong>2015</strong><br />
Page 1 <strong>of</strong> 2<br />
18 Nov <strong>2015</strong> 14:48:58
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