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Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015

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£600,000<br />

£500,000<br />

Oxford's DHP allocation<br />

£525,369<br />

£514,496<br />

Annual allocation from DWP<br />

£400,000<br />

£300,000<br />

£200,000<br />

£100,000<br />

£0<br />

£288,092<br />

£229,846<br />

£105,520<br />

£81,702<br />

2010-11 2011-12 2012-13 2013-14 <strong>2014</strong>-15 <strong>2015</strong>-16<br />

It would not have been possible to deliver the <strong>project</strong> or achieve the range <strong>of</strong><br />

outcomes we did without our partners. The <strong>project</strong> involved a significant expansion<br />

<strong>of</strong> our partnership network and this is an important legacy <strong>of</strong> ESF funding.<br />

As a result, we learned a great deal about the extent <strong>of</strong> employment support<br />

available in Oxford, and also about how we can best direct our customers to the<br />

most effective support. Our work with Restore is an obvious example <strong>of</strong> how we<br />

were able to improve our <strong>of</strong>fer to customers with mental health issues. Caseworkers<br />

also held regular customer review meetings with key partners and attended<br />

employment support practitioner meetings across the city.<br />

In many cases, support services we wanted to refer customers to were already<br />

funded by the ESF. ESF rules about no double funding meant that we were unable<br />

to include them within the <strong>project</strong> or had to negotiate with the other service provider<br />

about which <strong>of</strong> us would own the customer for ESF purposes.<br />

As outlined above and in Appendix 2, we generally had good or excellent working<br />

relationships with <strong>project</strong> partners, our referrals were usually appropriate and<br />

communications effective.<br />

Where there were issues about the effectiveness <strong>of</strong> referrals or, more generally,<br />

patchy relations with a few partners, these could have been resolved with better twoway<br />

communication and a renewed commitment to joint working. For example, the<br />

partner organisation most critical <strong>of</strong> referrals and communications was the one that<br />

66

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