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Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015

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Questionnaire: Customer survey - <strong>Welfare</strong> <strong>Reform</strong> <strong>Team</strong> ESF <strong>project</strong><br />

Question: [10] Is there anything else you would like to tell us about your...<br />

Respondent<br />

Name<br />

WRT03<br />

WRT04<br />

WRT05<br />

WRT06<br />

Respondent<br />

Email<br />

Address<br />

User's response: Free-Text (formatted)<br />

They have always kept me informed <strong>of</strong> any actions I need to take to<br />

help me with any problems I have had. I know if I have any worries I<br />

can usually call and speak to someone who will advise me what to<br />

do.<br />

I think <strong>Welfare</strong> <strong>Reform</strong> <strong>Team</strong> are very essential to help us especially<br />

for citizens who are coming from abroad like us (<strong>European</strong> Union).<br />

They make life tidy and organised.<br />

Just to say thank you again to Richard from Oxford City Council<br />

DHP. Thank you.<br />

I'd want to say that I was very impressed with Nicola Lambourn, who<br />

was assigned to my particular case. She was always very ready to<br />

help, friendly, and a very welcome presence at a difficult time for<br />

me.<br />

Response<br />

Creation<br />

Date (dd<br />

mmm<br />

yyyy)<br />

16 Oct<br />

<strong>2015</strong><br />

16 Oct<br />

<strong>2015</strong><br />

16 Oct<br />

<strong>2015</strong><br />

16 Oct<br />

<strong>2015</strong><br />

WRT07 I have found them a wonderful bunch <strong>of</strong> people. 16 Oct<br />

<strong>2015</strong><br />

WRT08<br />

WRT09<br />

Job fairs - gave me ideas <strong>of</strong> what I could look into. However at both<br />

fairs the employers were looking for drivers or full time staff, neither<br />

<strong>of</strong> which are suitable for myself.<br />

All I would like to say is thank you, if it wasn't for the <strong>Welfare</strong><br />

<strong>Reform</strong> <strong>Team</strong> I wouldn't be where I am now and I think we would be<br />

all confused and messed up. Thank you.<br />

16 Oct<br />

<strong>2015</strong><br />

16 Oct<br />

<strong>2015</strong><br />

WRT10 No. The support <strong>of</strong>fered was adequate for my needs. 16 Oct<br />

<strong>2015</strong><br />

WRT11<br />

While the <strong>Welfare</strong> <strong>Team</strong> helped me initially, all that help has<br />

disappeared and I struggle to cope with everything.<br />

16 Oct<br />

<strong>2015</strong><br />

WRT13 Richard was very helpful and got some other workers involved. 16 Oct<br />

<strong>2015</strong><br />

WRT14<br />

WRT017<br />

It improved my situation to get confidence for looking or job<br />

application by training. My reference on my housing benefit was<br />

paid for the period <strong>of</strong> about 9 months. At the end I managed to get a<br />

part time job, but I don't know how long will it last<br />

I appreciate all the help & support which I got it from the WRT,<br />

looking for further support till getting a job.<br />

16 Oct<br />

<strong>2015</strong><br />

19 Oct<br />

<strong>2015</strong><br />

Page 1 <strong>of</strong> 3<br />

18 Nov <strong>2015</strong> 14:43:06

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