Welfare Reform Team Evaluation of European Social Fund pilot project 2014-2015
welfare_reform_european_social_fund_project_evaluation_report
welfare_reform_european_social_fund_project_evaluation_report
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Questionnaire: Customer survey - <strong>Welfare</strong> <strong>Reform</strong> <strong>Team</strong> ESF <strong>project</strong><br />
Question: [10] Is there anything else you would like to tell us about your...<br />
Respondent<br />
Name<br />
WRT03<br />
WRT04<br />
WRT05<br />
WRT06<br />
Respondent<br />
Email<br />
Address<br />
User's response: Free-Text (formatted)<br />
They have always kept me informed <strong>of</strong> any actions I need to take to<br />
help me with any problems I have had. I know if I have any worries I<br />
can usually call and speak to someone who will advise me what to<br />
do.<br />
I think <strong>Welfare</strong> <strong>Reform</strong> <strong>Team</strong> are very essential to help us especially<br />
for citizens who are coming from abroad like us (<strong>European</strong> Union).<br />
They make life tidy and organised.<br />
Just to say thank you again to Richard from Oxford City Council<br />
DHP. Thank you.<br />
I'd want to say that I was very impressed with Nicola Lambourn, who<br />
was assigned to my particular case. She was always very ready to<br />
help, friendly, and a very welcome presence at a difficult time for<br />
me.<br />
Response<br />
Creation<br />
Date (dd<br />
mmm<br />
yyyy)<br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
WRT07 I have found them a wonderful bunch <strong>of</strong> people. 16 Oct<br />
<strong>2015</strong><br />
WRT08<br />
WRT09<br />
Job fairs - gave me ideas <strong>of</strong> what I could look into. However at both<br />
fairs the employers were looking for drivers or full time staff, neither<br />
<strong>of</strong> which are suitable for myself.<br />
All I would like to say is thank you, if it wasn't for the <strong>Welfare</strong><br />
<strong>Reform</strong> <strong>Team</strong> I wouldn't be where I am now and I think we would be<br />
all confused and messed up. Thank you.<br />
16 Oct<br />
<strong>2015</strong><br />
16 Oct<br />
<strong>2015</strong><br />
WRT10 No. The support <strong>of</strong>fered was adequate for my needs. 16 Oct<br />
<strong>2015</strong><br />
WRT11<br />
While the <strong>Welfare</strong> <strong>Team</strong> helped me initially, all that help has<br />
disappeared and I struggle to cope with everything.<br />
16 Oct<br />
<strong>2015</strong><br />
WRT13 Richard was very helpful and got some other workers involved. 16 Oct<br />
<strong>2015</strong><br />
WRT14<br />
WRT017<br />
It improved my situation to get confidence for looking or job<br />
application by training. My reference on my housing benefit was<br />
paid for the period <strong>of</strong> about 9 months. At the end I managed to get a<br />
part time job, but I don't know how long will it last<br />
I appreciate all the help & support which I got it from the WRT,<br />
looking for further support till getting a job.<br />
16 Oct<br />
<strong>2015</strong><br />
19 Oct<br />
<strong>2015</strong><br />
Page 1 <strong>of</strong> 3<br />
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