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20<br />

BUSINESS SKILLS<br />

Typically, small <strong>business</strong>es produce products that are already<br />

available on the market and with limited possibilities for<br />

product diversification, that is, there are limited possibilities<br />

to modify the product in order to set it apart from other<br />

similar products or to improve its marketability and justify a<br />

higher price.<br />

If a <strong>business</strong> cannot differentiate its product from other similar<br />

products on the market, the prevailing market price for that<br />

product or service sets the upper limit for the sales price. The<br />

lower limit is set, of course, by the cost of producing the<br />

product or service. Lowering costs is a good way to increase<br />

the profit margin but is often difficult to do.<br />

Running a <strong>business</strong> requires a good understanding of all the<br />

costs entailed in producing and marketing a good or service.<br />

Without this understanding, it is not possible to determine<br />

whether the <strong>business</strong> activity is profitable or not.<br />

The sales price directly affects not only the profit margin of a<br />

product, it also strongly influences the demand for that<br />

product, and therefore the volume of sales. Generally, the<br />

higher the sales price, the lower the volume of sales, and vice<br />

versa. Consequently, the level at which the sales price for a<br />

product is set has a considerable impact on the profit<br />

generated.<br />

While the volume of sales depends first and foremost on<br />

demand, it also depends on the <strong>business</strong>’s production capacity.<br />

The latter is determined by the extent of the resources<br />

(e.g. money, labour, time, availability of raw materials, etc.) the<br />

entrepreneur can put into the <strong>business</strong>. Entrepreneurs<br />

have to know their production capacity and the factors<br />

determining it; this will, inter alia, allow them to assess how<br />

easy it would be to increase capacity if their goods or services<br />

prove successful.

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