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68<br />
BUSINESS SKILLS<br />
Now that the participants have a clear understanding of the<br />
type of <strong>business</strong> they want to operate, it is time for them to<br />
collect the information they need to assess and implement<br />
their <strong>business</strong> ideas. Module 4 prepares participants to conduct<br />
an initial market assessment for that purpose.<br />
Session 1: Information needs and<br />
sources 14<br />
Starting entrepreneurs need a simple and accurate <strong>business</strong><br />
plan before opening their <strong>business</strong>. They must know the <strong>business</strong><br />
environment, customers, suppliers, competitors and<br />
costs. They have to set their prices, determine the quality of<br />
their products, estimate sales, and make sure the <strong>business</strong><br />
makes a profit. All this requires information. This session discusses<br />
what information starting entrepreneurs need and<br />
where they can obtain it.<br />
1.1 What type of information is needed<br />
Starting entrepreneurs need to understand the <strong>business</strong> environment<br />
so as to establish the <strong>business</strong> plan. The information<br />
needs and sources can be easily deduced from Diagram 2<br />
(page 15) and the simple <strong>business</strong> plan presented on page 27.<br />
The specific information starting entrepreneurs need depends<br />
on the type of <strong>business</strong> they plan to run, but every entrepreneur<br />
must know the customers, competitors and suppliers in<br />
order to run the <strong>business</strong>. They must also know whether the<br />
utilities and infrastructure needed to operate the <strong>business</strong> are<br />
available and affordable and the rules and regulations they<br />
have to comply with when operating the <strong>business</strong>.<br />
From the discussion of the <strong>business</strong> plan we know that entrepreneurs<br />
need to estimate sales and determine their needs for<br />
and the cost of equipment, material, utilities, infrastructure,<br />
labour, administration and marketing.<br />
14 The checklists and the assessment form are adapted from BDS (2008b, p. 25).