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68<br />

BUSINESS SKILLS<br />

Now that the participants have a clear understanding of the<br />

type of <strong>business</strong> they want to operate, it is time for them to<br />

collect the information they need to assess and implement<br />

their <strong>business</strong> ideas. Module 4 prepares participants to conduct<br />

an initial market assessment for that purpose.<br />

Session 1: Information needs and<br />

sources 14<br />

Starting entrepreneurs need a simple and accurate <strong>business</strong><br />

plan before opening their <strong>business</strong>. They must know the <strong>business</strong><br />

environment, customers, suppliers, competitors and<br />

costs. They have to set their prices, determine the quality of<br />

their products, estimate sales, and make sure the <strong>business</strong><br />

makes a profit. All this requires information. This session discusses<br />

what information starting entrepreneurs need and<br />

where they can obtain it.<br />

1.1 What type of information is needed<br />

Starting entrepreneurs need to understand the <strong>business</strong> environment<br />

so as to establish the <strong>business</strong> plan. The information<br />

needs and sources can be easily deduced from Diagram 2<br />

(page 15) and the simple <strong>business</strong> plan presented on page 27.<br />

The specific information starting entrepreneurs need depends<br />

on the type of <strong>business</strong> they plan to run, but every entrepreneur<br />

must know the customers, competitors and suppliers in<br />

order to run the <strong>business</strong>. They must also know whether the<br />

utilities and infrastructure needed to operate the <strong>business</strong> are<br />

available and affordable and the rules and regulations they<br />

have to comply with when operating the <strong>business</strong>.<br />

From the discussion of the <strong>business</strong> plan we know that entrepreneurs<br />

need to estimate sales and determine their needs for<br />

and the cost of equipment, material, utilities, infrastructure,<br />

labour, administration and marketing.<br />

14 The checklists and the assessment form are adapted from BDS (2008b, p. 25).

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