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22<br />
BUSINESS SKILLS<br />
2.2 From <strong>business</strong> idea to doing <strong>business</strong> –<br />
case study<br />
The case study forms the starting point of the actual training<br />
course. It is intended to awaken everyone’s analytical capabilities<br />
and to provide a basis for discussing key points to consider<br />
before starting a <strong>business</strong>.<br />
Nathalie’s chicken <strong>business</strong> – a case study (see Hand-out 8)<br />
Nathalie lives with her husband Tom and their two daughters in a small village 15 km from the<br />
provincial capital. Tom has his own carpentry workshop and makes furniture. Orders for furniture<br />
dropped significantly with the start of the conflict, and so did the family income.<br />
Nathalie decided to start a poultry project to improve the family’s income. She had the idea<br />
because her neighbour Joan was running a successful little chicken <strong>business</strong>. Joan was raising<br />
broilers and layers and selling the broilers and the eggs on the provincial market. Nathalie figured<br />
that Joan must make a lot of money since she managed to cover her family’s expenses all by<br />
herself.<br />
Nathalie talked to her husband and told him that she wanted to start her own chicken <strong>business</strong>.<br />
Tom liked the idea. Together they decided that Nathalie would raise broilers because this seemed<br />
easier and promised quicker revenues. However, Nathalie and Tom had no experience raising<br />
chickens.<br />
Nathalie found a supplier of day-old chicks. He told her the minimum order was 50 chicks at $1<br />
per chick and that she would have to pay cash on receipt. Nathalie told the supplier that she<br />
wanted him to deliver 50 chicks one week later to her home. She went back home to prepare<br />
the old shed in her yard to accommodate the chicks.<br />
She bought a few dishes and attached upside-down plastic bottles to sticks next to the dishes<br />
so that the water in the bottle would refill the drinking dish. She also made some feeders and<br />
pegged them to the ground. She added an old oil-burning oven to warm the shed and keep the<br />
chicks warm. The material and the oil for the stove cost her $45. Then she went to the market to<br />
buy chicken feed. The trader on the market advised her to buy “broiler starter feed” for the first<br />
four weeks and “finisher feed” for the last weeks. This would give her nice and fat broilers in a<br />
short time. The trader told her the feed would cost $200 for her batch of 50 chickens. Nathalie<br />
thought the special feed was expensive and decided to buy maize instead. She spent $150 on<br />
maize and decided she would feed the chicks more.<br />
When the supplier delivered the chicks, Nathalie paid him the $50 they had agreed on. She put<br />
the chicks in the shed, lit the oil-burning oven, and put it on the lowest position because oil was<br />
expensive and she did not want to increase the cost of her project more than necessary.<br />
Nathalie checked on her chicks several times a day. She noticed that the chicks tried to get close<br />
to the oven and even started fighting for the best spot. She decided to put her laying hens in<br />
the shed, too, because she believed they would keep the little chicks warm and stop them from<br />
fighting.