AIX 5L Problem Determination - IBM Redbooks

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Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: AFP AFS® AIX® AIX 5L DFS ^ IBM® Infoprint® IPDS LoadLeveler® Micro Channel® Perform PowerPC Reference Platform® PowerPC® PowerPC Reference Platform® pSeries PTX® QMF Redbooks Redbooks(logo) RS/6000® Sequent® SP TotalStorage Versatile Storage Server The following terms are trademarks of International Business Machines Corporation and Lotus Development Corporation in the United States, other countries, or both: Domino Lotus® Notes® The following terms are trademarks of other companies: ActionMedia, LANDesk, MMX, Pentium and ProShare are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. C-bus is a trademark of Corollary, Inc. in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. SET, SET Secure Electronic Transaction, and the SET Logo are trademarks owned by SET Secure Electronic Transaction LLC. Other company, product, and service names may be trademarks or service marks of others. xvi IBM ^ Certification Study Guide - AIX 5L Problem Determination Tools and Techniques
Preface The AIX and IBM ^ pSeries Certifications offered through the Professional Certification Program from IBM are designed to validate the skills required of technical professionals who work in the powerful and often complex environments of AIX and IBM ^ pSeries. A complete set of professional certifications is available. It includes: ► IBM Certified AIX User ► IBM Certified Specialist - Business Intelligence for RS/6000 ► IBM Certified Specialist - Domino for RS/6000 ► IBM ^ Certified Specialist - p690 Solutions Sales ► IBM ^ Certified Specialist - p690 Technical Support ► IBM ^ Certified Specialist - pSeries Sales ► IBM ^ Certified Specialist - pSeries AIX System Administration ► IBM ^ Certified Specialist - pSeries AIX System Support ► IBM ^ Certified Specialist - pSeries Solution Sales ► IBM Certified Specialist - RS/6000 SP and PSSP V3 ► IBM Certified Specialist - Web Server for RS/6000 ► IBM ^ Certified Specialist - pSeries HACMP for AIX ► IBM ^ Certified Advanced Technical Expert - pSeries and AIX 5L Each certification is developed by following a thorough and rigorous process to ensure the exam is applicable to the job role and is a meaningful and appropriate assessment of skill. Subject matter experts who successfully perform the job participate throughout the entire development process. They bring a wealth of experience into the development process, making the exams much more meaningful than the typical test that only captures classroom knowledge, and ensuring that the exams are relevant to the real world. Thanks to their effort, the test content is both useful and valid. The result of this certification is the value of appropriate measurements of the skills required to perform the job role. This IBM Redbook is designed as a study guide for professionals wishing to prepare for the AIX 5L Problem Determination Tools and Techniques certification exam as a selected course of study in order to achieve the IBM ^ Certified Advanced Technical Expert - pSeries and AIX 5L certification. This IBM Redbook is designed to provide a combination of theory and practical experience needed for a general understanding of the subject matter. It also provides sample questions that will help in the evaluation of personal progress and provide familiarity with the types of questions that will be encountered in the exam. © Copyright IBM Corp. 2003. All rights reserved. xvii
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Page 6 and 7: 3.5.1 The /etc/inittab file . . . .
Page 8 and 9: 7.2.1 Data relocation . . . . . . .
Page 10 and 11: 9.9.1 The lslicense command . . . .
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Page 14 and 15: 10-12 Performance tuning flowchart
Page 16 and 17: 8-7 Commonly used flags of the rout
Page 20 and 21: This publication does not replace p
Page 22 and 23: Comments welcome Your comments are
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Page 26 and 27: e. Verify that file systems are mou
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Page 30 and 31: 2.1 Defining the problem The first
Page 32 and 33: If the problem occurs on more than
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Page 36 and 37: 3.1 A general overview of the boot
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The most important fields in the pr
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Figure 4-1 Main diagnostics menu Th
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► Full testing requires that the
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3. Place the CD-ROM into the drive.
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Note: This service aid is only pres
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2. Select Change Show use of an SSA
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LED 299 A LED code of 299 shows tha
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Figure 4-2 Format of the 103 code m
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4.5 Quiz The following assessment q
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4.5.1 Answers 4.6 Exercises The fol
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5.1 Configuring the dump device Pri
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5.2 Starting a system dump A user-i
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A command status screen will be dis
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If the system does not have a key s
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The shconf command is invoked when
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5.4 Increasing the size of the dump
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Setting output device to /dev/rmt0.
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Look at the time of the dump and th
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Failure Causes SOFTWARE PROGRAM Rec
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Using crash, you can examine: ► A
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► ? or help[] Lists all subcomman
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LR: .waitproc+d4 (0000edc4) 2ff3b38
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DSIRR Data Storage Interrupt Reason
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*prevthread:0xe6000000 *nextthread:
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In this example, the VMM return cod
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The snap command syntax is as follo
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Flag Description -t Format Lists ea
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Flag Description -p Device Temporar
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Figure 5-3 Error log case study 2.
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Figure 5-4 Case study Which of the
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5.10.1 Answers 5.11 Exercises The f
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6.1 The error daemon The error logg
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To change the current log file, the
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To process a report from the error
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Flag Description -g Displays the AS
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Flag Description -F FlagList Select
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Probable Causes ERRDEMON STARTED AU
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To display a detailed report of all
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USER ID 0 0=SOFT IPL 1=HALT 2=TIME
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Resource Class: planar Resource Typ
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Flag Description -k ErrorID[,ErrorI
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6.5.1 Setting up an accounting syst
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6.6 The syslogd daemon The syslogd
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Use the following message priority
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3. A system operator accidentally d
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7.1 LVM data The Logical Volume Man
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7.2.1 Data relocation 7.2.2 Backup
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AIX version level Verify that the v
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This example shows that the volume
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This error information displays the
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hdisk0 Available 30-58-00-8,0 16 Bi
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7.4 The AIX JFS 7.4.1 Creating a JF
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7.4.2 Increasing the file system si
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In many cases, restoration of the b
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lv02 jfs 2 2 1 open/syncd /u/testfs
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► Understanding enhanced journale
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512 bytes) to minimize internal fra
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Function JFS2 JFS Compression No Ye
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7.4.10 Disk quota Pseudo file name
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home: blocks in use: 0, limits (sof
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7.5.3 Reducing and removing paging
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Table 7-3 Commonly used flag of the
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7.6.4 The rmlvcopy command The rmlv
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Which of the following commands sho
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8.1 Network interface problems If h
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As you can see, the output shows th
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3. If there is a default route, att
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If you are using the route command
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address of the named server and try
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TOK: access control field = 0, fram
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4. Initiate an iptrace (client, ser
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the nfs_max_threads parameter of th
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Flags Description -s host Records p
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8.6 Quiz Table 8-8 Commonly used fl
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8. Which of the following options w
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9.1 User license problems If it is
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telnet: connect: A remote host did
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9.2.4 Telnet error If when attempti
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user is limited and defined as an A
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9.4.3 A full file system uid=0(root
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9.5.1 Trace hook IDs The events tra
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your trace, the system may be traci
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113 0.004261661 0.001518 unlock: lo
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If the sendmail command encounters
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9.8 Printing Task SMIT fast path Co
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Action or function System V PowerPC
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Switching between subsystems The op
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Flag Description -s Subsystem Speci
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9.10 Quiz Flag Description -O Optio
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6. A user has the ability to ping t
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232 IBM ^ Certification Study Guide
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Figure 10-1 General performance tun
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Display previously captured data Th
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10.1.2 The vmstat command The vmsta
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later). The method used in AIX Vers
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second. Large values indicate a CPU
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kernel routine records the process
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syncd 1 2 2 0 0 0 sh 1 1 1 0 0 0 sl
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The memory columns The memory colum
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The sr column The sr column shows t
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If you want to sort to the sixth co
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► Workload Management Class (-W)
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schedtune limitations The schedtune
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schedtune parameters are reset by t
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Normal files are automatically mapp
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tty: tin tout avg-cpu: % user % sys
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When looking for performance proble
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those that do not. If you are runni
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The netstat -m command The netstat
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spec buf 1 0 0 0 128 128 0 locking
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Late Collision Errors The Late Coll
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The retrans column displays the num
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Figure 10-3 Web-based System Manage
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Superclasses A superclass is a clas
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► Shared subclass: This subclass
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The sequence of attributes within a
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This manual assignment can be done
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This defines three levels of privil
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The class assignment is done by WLM
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Figure 10-8 shows the SMIT panel wh
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Figure 10-10 SMIT panel for rset re
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10.6.1 The dbx command The dbx comm
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Subcommand Description return Conti
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15) phxent_dd [5 entries] 16) kbddd
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10.8 Command summary The following
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10.8.4 The nfsstat command 10.9 Qui
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6. Which command will show system c
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11.1 Overview 11.1.1 Terminology 11
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Note: Before installing a new set o
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► APAR number, such as IY00301. I
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► To install all filesets associa
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Table 11-2 Commonly used flags of t
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11.5 Quiz Flag Description -f Check
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- A Web server The browser must be
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Figure 12-2 HTTP filesets If you ar
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- Remote computer Type the remote d
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Figure 12-4 Documentation Library S
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CISPR International Special Committ
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I/O Input/Output I 2 C Inter Integr
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OEM Original Equipment Manufacturer
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SPM System Performance Measurement
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Other resources These publications
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phase1 figure 23 phase2 15, 24, 36
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pc.statd 189 daemons shdaemon 73 te
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host name resolution telnet login p
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N name resolution diagnostic 185 pr
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ecent CPU usage 241 recovering an i
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System Resource Controller (SRC) 13
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