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Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

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2010-06-11<br />

FireWire Port Not Recognizing Known Devices<br />

Unlikely c<strong>au</strong>se: LCD,HDD/ODD<br />

Quick Check<br />

Symptom Quick Check<br />

FireWire Port is not recognizing<br />

known devices<br />

Attached FireWire device like<br />

digital camera or mass storage<br />

drive not recognized by the system<br />

Deep Dive<br />

1. Check for latest software update.<br />

2. Use <strong>Apple</strong> System <strong>Pro</strong>filer to verify the computer<br />

recognizes the FireWire bus.<br />

3. Test port by connecting to another computer<br />

using FireWire Target Disk Mode.<br />

4. Verify the FireWire cable is good.<br />

5. Verify a self powered FireWire device is getting<br />

power<br />

Check Result Action Code<br />

After resetting SMC, was the<br />

FireWire Port recognized?<br />

Uncategorized Symptom<br />

Quick Check<br />

Symptom Quick Check<br />

Uncategorized Symptom<br />

Unable to locate appropriate<br />

symptom code<br />

Yes Issue resolved.<br />

No FireWire port is bad. Replace<br />

main logic board.<br />

M12<br />

Verify whether existing symptom code applies<br />

to the issue reported by the customer. If not,<br />

document reported symptom and send feedback to<br />

smfeedback@apple stating that a suitable symptom<br />

code could not be found.<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>17</strong>-<strong>inch</strong>, <strong>Early</strong> <strong>2009</strong>) Symptom Charts — Input/Output Devices 107

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