Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

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2010-06-11 General Troubleshooting Update System Software Important: Whenever possible before beginning troubleshooting, ensure the latest software and firmware updates have been applied. Apple Service Diagnostics Run Apple Service Diagnostic to determine if any of the thermal sensors are malfunctioning. Replace any failing sensors. See chart below for correlation between error code and part. Name Location TC0D Logic Board TC0P Logic Board TG0D Logic Board TG0H Logic Board TG0P Logic Board TG0T Logic Board TG1H Heatsink* Th2H Logic Board TN0D Logic Board TN0P Logic Board Tm0P Logic Board Ts0P Trackpad flex * If the installed heatsink has no thermal cable, ignore this code. Test Points There is no silkscreen text on final production logic boards. Test points mentioned in troubleshooting charts are solely for reference. MacBook Pro (17-inch, Early 2009) General Troubleshooting — Update System Software 20
2010-06-11 Troubleshooting Theory For general information on troubleshooting theory, go to GSX and find the Service Training course menu link. From there you can access the Troubleshooting Theory self-paced course. Hardware vs. Software For information on how to isolate a hardware issue from a software issue, refer to: http://support.apple.com/kb/TS1388?viewlocale=en_US TS1394—Mac OS X: Troubleshooting installation and software updates HT2956—Troubleshooting Mac OS X installation from CD or DVD For information on how to troubleshoot a software issue, refer to: HT1199—Mac OS X: How to troubleshoot a software issue Clamshell Service Diagnostic Read Me Isolating video and wireless issues in portable computers can be time consuming and confusing. The Clamshell Service Diagnostic (CSD) is a new diagnostic tool that checks Apple’s latest portable computers for the presence of AirPort, Bluetooth, LCD and Ambient Light Sensor (ALS) to assist you in quickly making a failure determination. Troubleshooting benefits of using CSD include: • Quick way (less than 1 minute) to determine whether clamshell-related modules (AirPort, Bluetooth, LCD and ALS) are electrically connected without taking apart the system. • Results of CSD can help pinpoint if any clamshell cables may need to be reseated to logic board. • Diagnostic results can help isolate a video or wireless issue to either the clamshell or the logic board, to avoid unnecessary replacements of these components. CSD checks for the presence of the computer’s: • AirPort • Bluetooth • LCD • ALS CSD does not check for the presence of the computer’s: • iSight camera • externally connected hardware components (such as USB or FireWire devices) CSD does not check for issues with the OS X or other software-related problems such as application or extension conflicts. MacBook Pro (17-inch, Early 2009) General Troubleshooting — Troubleshooting Theory 21
Page 1 and 2: apple Apple Technician Guide MacBoo
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Page 5 and 6: Specific Keys Don’t Work 95 Built
Page 7 and 8: Replacement 203 Left Speaker 205 Mi
Page 9 and 10: 2010-06-11 Take Apart: • Connecto
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Page 13 and 14: 2010-06-11 • Product identificati
Page 15 and 16: 2010-06-11 Serial Number Location S
Page 17 and 18: 2010-06-11 General Information Requ
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Page 23 and 24: 2010-06-11 1920x1200 LCD Display Di
Page 25 and 26: 2010-06-11 Liquid Submersion Indica
Page 27 and 28: 2010-06-11 Resetting the Parameter
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Page 31 and 32: 2010-06-11 Deep Dive Check Result A
Page 33 and 34: 2010-06-11 Won’t Start Up Unlikel
Page 35 and 36: 2010-06-11 8. Use Disk Utility load
Page 37 and 38: 2010-06-11 Suggested steps for trou
Page 39 and 40: 2010-06-11 5. Check system running
Page 41 and 42: 2010-06-11 Deep Dive Check Result A
Page 43 and 44: 2010-06-11 9. Check for No Backligh
Page 45 and 46: 2010-06-11 4. Does battery status i
Page 47 and 48: 2010-06-11 Kernel Panic/System Cras
Page 49 and 50: 2010-06-11 6. Disconnect display as
Page 51 and 52: 2010-06-11 Power Adapter Issue Unli
Page 53 and 54: 2010-06-11 3. Disconnect any periph
Page 55 and 56: 2010-06-11 3. Is the computer opera
Page 57 and 58: 2010-06-11 2. Isolate OS by booting
Page 59 and 60: 2010-06-11 2. Run Clamshell Service
Page 61 and 62: 2010-06-11 3. Verify the antenna co
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2010-06-11 7. Substitute a known-go
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2010-06-11 Deep Dive: Non-uniform B
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2010-06-11 Blank / No Video Unlikel
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2010-06-11 4. Swap memory with know
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2010-06-11 Cosmetic Defects Quick C
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2010-06-11 4. After reseating hard
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2010-06-11 Hard Drive Noisy Unlikel
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2010-06-11 Deep Dive Check Result A
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2010-06-11 2. Can optical drive rea
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2010-06-11 Optical Drive Noisy Unli
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2010-06-11 Optical Drive Not Perfor
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2010-06-11 Input/Output Devices USB
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2010-06-11 3. Disconnect and verify
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2010-06-11 6. Does the select butto
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2010-06-11 6. Does a known-good tra
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2010-06-11 Express Card Will Not In
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2010-06-11 FireWire Port Not Recogn
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2010-06-11 2. Remove battery and AC
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2010-06-11 8. Inspect and reseat co
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Vertical Insertion (JST) • Use bl
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Replacement Caution: When connectin
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First Steps Warning: • Shut down
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2 Remove 10 screws: • 3 (13.5 mm)
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2 Install bottom case so that 4 cli
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Removal Important: Battery removal
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Replacement 1 Slide front edge of b
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First Steps Remove: • Bottom case
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3 Hold hard drive by the sides only
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2010-06-11 Reinstalling Software th
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Tools • Clean, soft, lint-free cl
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2 Press card down. 3 If you install
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Tools Clean, soft, lint-free cloth
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Replacement 1 Remove any adhesive r
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Replacement Caution: When connectin
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5 Flip over board. 6 Lift lever to
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7 Open the display to 90 degrees, a
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4 With computer closed and flat on
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4 Tilt up end of clutch cover as yo
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Refer to AirPort Card 2010-06-11 Ca
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Removal 1 Cover display with clean,
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3 Place the cable in the clip befor
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3 Refer to Connector Types to caref
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Replacement If replacing the logic
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Removal 1 Remove 6 #000 (2-mm) Phil
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9 Tilt up top case, and spiral trac
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3 Slide stiffeners over the flexure
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9 Fold sticky notes over so that to
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Replacement Caution: Plug in a disc
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4 With a black stick, scrape off th
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2 Remove 2 (8.1-mm) 922-8720 screws
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Removal Note: Do not touch the soft
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apple Apple Technician Guide Views
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2010-06-11 Main Assembly, 2 of 2: M
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2010-06-11 Bottom Case 922-9024 Blu
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2010-06-11 External Views Front Vie
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2010-06-11 Screw Location Diagrams
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2010-06-11 Display Assembly All scr
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Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

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