Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au
Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au
Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au
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2010-06-11<br />
3. Is the computer operating<br />
normally?<br />
Battery Leaking or Swollen<br />
Quick Check<br />
Symptom Quick Check<br />
Battery Leaking or Swollen<br />
• Computer wobbles<br />
• Trackpad button does not work<br />
• Deformed bottom case<br />
Uncategorized Symptom<br />
Quick Check<br />
Symptom Quick Check<br />
Uncategorized Symptom<br />
Unable to locate appropriate<br />
symptom code<br />
Yes This could be related to<br />
normal operation.<br />
No Please refer to best related<br />
troubleshooting section. If<br />
after inspecting the unit you<br />
feel there is a possible safety<br />
issue with the computer or<br />
AC adapter, please notify<br />
<strong>Apple</strong>.<br />
1. Check if the battery is covered under a repair<br />
extension program. Reference: <strong>MacBook</strong>,<br />
<strong>MacBook</strong> <strong>Pro</strong> (15-<strong>inch</strong>) or <strong>MacBook</strong> <strong>Pro</strong> (<strong>17</strong>-<strong>inch</strong>)<br />
with swollen battery article (Knowledge Base<br />
TS2358).<br />
2. Use the “Portable Computer Battery Screening<br />
<strong>Pro</strong>cess for <strong>Apple</strong> Service <strong>Pro</strong>v<strong>id</strong>ers” (Knowledge<br />
Base CP165) and use “Battery pack is visibly<br />
deformed” case under section 2E. Use symptom<br />
code P13.<br />
Verify whether existing symptom code applies<br />
to the issue reported by the customer. If not,<br />
document reported symptom and send feedback<br />
to smfeedback@apple.com stating that a suitable<br />
symptom code could not be found.<br />
<strong>MacBook</strong> <strong>Pro</strong> (<strong>17</strong>-<strong>inch</strong>, <strong>Early</strong> <strong>2009</strong>) Symptom Charts — Startup and Power Issues 55
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