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Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

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2010-06-11<br />

Deep Dive<br />

Check Result Action Code<br />

1. Isolate peripherals as c<strong>au</strong>se.<br />

Disconnect all peripherals and<br />

external devices and verify unit<br />

starts.<br />

2. Reset SMC, and verify unit<br />

starts. (Alternative hardware<br />

SMC reset can be forced by<br />

shorting R5001 pads on logic<br />

board or removing all system<br />

power for 1 minute.) Can<br />

system start up after SMC<br />

reset?<br />

3. Will system power up with<br />

battery only? Check battery<br />

level LED indicator for status<br />

of battery charge or battery<br />

use error. Inspect battery<br />

connector for burn marks or<br />

damaged pins if substituting a<br />

known-good battery to verify<br />

starting on battery.<br />

4. Customer battery may be run<br />

down, or not recognized.<br />

Verify customer battery in<br />

a known-good system is<br />

recognized and accepting a<br />

charge. Confirm customer<br />

battery is not consumed nor<br />

defective.<br />

5. Inspect battery cable<br />

connection at logic board and<br />

reseat if necessary. Replace<br />

cable if found damage or<br />

burned. Can the system power<br />

on from a charged battery with<br />

battery cable inspections or<br />

replacement?<br />

Yes Suspect peripherals as c<strong>au</strong>se.<br />

Reconnect each one at a <strong>tim</strong>e,<br />

verifying unit operation as<br />

external device is reinstalled.<br />

No Go to step 2<br />

Yes Corrupt SMC state preventing<br />

power on. Issue resolved with<br />

SMC reset.<br />

No Go to step 3<br />

Yes System can start up from<br />

known-good battery --<br />

customer battery possibly at<br />

f<strong>au</strong>lt or needs to be charged.<br />

Continue to verify customer<br />

battery then AC adapter use<br />

and battery charging. Go to<br />

step 4.<br />

No System will not power using<br />

known-good battery only. Go<br />

to step 5<br />

Yes Battery is recognized,<br />

charging and health is good.<br />

Return to test unit with<br />

customer battery and AC<br />

adapter power. Go to step 6.<br />

No Replace customer battery<br />

for not charging (P10) or not<br />

recognized (P11). Customer<br />

to purchase a replacement<br />

battery if consumed.<br />

Yes Battery power restored, return<br />

to test unit with customer<br />

battery and AC adapter<br />

power. Go to step 6.<br />

No Logic board is expected to<br />

power on with battery only.<br />

Inspect and test power on<br />

key. Go to step 10.<br />

P11<br />

P10<br />

or<br />

P11<br />

<strong>MacBook</strong> <strong>Pro</strong> (<strong>17</strong>-<strong>inch</strong>, <strong>Early</strong> <strong>2009</strong>) Symptom Charts 31

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