Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au

2010-06-11
Optical Drive Not Recognized/Mount
Unlikely cause: LCD, speakers, fan, camera, microphone
Quick Check
Symptom Quick Check
Optical Drive Not Recognized/
Mount
• Discs inject and eject, but do
not appear in Finder
Deep Dive
1. Use Apple System Profiler ATA section to see if
the optical drive appears.
2. Serial-ATA section of Apple System Profiler will
show any media inserted.
3. Check Finder Preferences: General and make sure
“CD’s, DVD’s and iPods” is checked under “Show
these items on the Desktop.”
4. Check both CD and DVD media. If only one type
of media is recognized, there might be a laser
related issue. (J99)
Check Result Action Code
1. Is optical drive listed in the
device tree for SATA devices in
System Profiler?
2. Verify all connections between
logic board, flex cable, optical
drive are secure. Visually
inspect cables and connectors
for any debris, damage, or bent
pins. Is optical drive now listed
in System Profiler?
3. Disconnect optical drive by
lifting SATA cable at logic
board and connecting a
known-good drive. Is optical
drive now listed in System
Profiler?
4. Install and test with
replacement optical drive SATA
flex cable. Is optical drive now
listed in System Profiler?
Yes Issue resolved.
No Go to step 2.
Yes Issue resolved.
No Replace any damaged cables
and retest. If connections
are good and with no visible
cable damage, go to step 3.
Yes SATA port functional,
reconnect user’s optical drive
& SATA cable. Go to step 4.
X03
No Replace logic board. M19
Yes Cable change resolved issue X03
No Replace the optical drive.
(Mechanical damage to
optical drive, if found)
J03
(J05)
MacBook Pro (17-inch, Early 2009) Symptom Charts — Mass Storage 88