Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au
Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au
Apple Technician Guide MacBook Pro (17-inch, Early 2009) - tim.id.au
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2010-06-11<br />
3. Reseat customer memory<br />
and/or swap in knowngood<br />
memory to isolate bad<br />
memory and replace defective<br />
parts.<br />
4. Hold the Alt (Option) key<br />
during startup and verify there<br />
is a bootable hard drive shown<br />
in Startup Manager. Choose<br />
customer hard drive. Does<br />
start up from this drive work?<br />
5. Insert product OS install disc<br />
in optical drive. Install disc<br />
is bootable and should be<br />
present in Startup Manager.<br />
Can system start up from OS<br />
install disc?<br />
6. Boot from a known-good<br />
bootable copy of product OS<br />
on a USB drive or network<br />
server to start up and verify<br />
internal mass storage devices<br />
are available using System<br />
<strong>Pro</strong>filer and Disk Utility.<br />
7. Troubleshoot optical drive<br />
and optical drive cable with<br />
cable reseat and knowngood<br />
part substitutions. Is<br />
there a defective optical drive<br />
component to replace?<br />
Yes Customer memory defective<br />
and replaced. Continue to<br />
verify startup process. Go to<br />
step 4<br />
No Should known-good memory<br />
fail in one or more slots,<br />
replace logic board.<br />
Yes System starting up from<br />
customer hard drive. Startup<br />
issue resolved<br />
No Customer hard drive not<br />
present or does not start up<br />
from this drive. Continue to<br />
find bootable device. Go to<br />
step 5<br />
Yes Starts up from optical drive -<br />
customer hard drive not yet<br />
bootable, go to step 8<br />
No Computer has no internal<br />
bootable devices. Test<br />
external startup devices, go<br />
to step 6<br />
Yes System started up from<br />
external device and reports<br />
data regarding internal SATA<br />
devices. Go to step 7<br />
No No startup devices available.<br />
Replace logic board<br />
Yes Cable reseat solved issue.<br />
Continue to verify hard drive<br />
issues, go to step 8<br />
Defective optical drive cable<br />
found and replaced. Continue<br />
to verify hard drive issues, go<br />
to step 8<br />
Defective optical drive found<br />
and replaced. Continue to<br />
verify hard drive issues, go to<br />
step 8<br />
X02<br />
M07<br />
M02<br />
X03<br />
<strong>MacBook</strong> <strong>Pro</strong> (<strong>17</strong>-<strong>inch</strong>, <strong>Early</strong> <strong>2009</strong>) Symptom Charts — Startup and Power Issues 34<br />
J03<br />
No Replace logic board M19