JNNURM - GANGAPEDIA

City Development Plan for Agra City in the state of Uttar Pradesh under JNNURM
based industrial city, particularly in the leather sector. Therefore, the lack of proper and
efficient service delivery has led to a very sorry state of affairs in terms of various indicators of
civic infrastructure.
10.10 ROLE OF PRIVATE SECTOR POTENTIAL FOR PPP
At present, the role of the private sector in municipal service delivery is negligible. A small
stretch of street light maintenance on the MG Road has been contracted out and has not
been running successfully. Similarly, a limited area around the Taj Mahal has been given out
for private sweepers for cleaning. However, even this has not been properly managed and is
not a successful experience.
The city of Agra being a major domestic as well as international tourist destination, there is a
great scope for improvement with the involvement of the private sector in provision and
maintenance of almost all the civic infrastructural services.
10.11 EXISTING ORGANISATIONAL AND GOVERNANCE PROBLEMS
It can be seen that city governance is characterized by a multiplicity of organizations. This
often results in inadequate inter-departmental coordination. The result is delays and files
moving up and down for clarifications. Each of these agencies have their own agenda,
priorities, procedures, lines of accountability, financing norms and so on. The key
organizational problems / challenges are as follows :
- Lack of Adequate Awareness and Capacities
The municipal staff lacks adequate awareness of the reform agenda and reforms, which have
already been undertaken all over the country in various municipal corporations. This lack of
awareness on the one hand and the lack of the capacity or skill to handle tasks in better
methods leads to organizational problems and inefficiency.
- Systems Inadequacies
The Nagar Nigam is totally ill equipped with the necessary systems for implementing reforms
and improving efficiency. Systems include new methods of register maintenance, data
storage and retrieval, etc. Most of the work happens in an ad-hoc manner without laid out
procedures; even if the procedures are there, they are outdated and are not suitable for the
increasing complexities of a growing metropolis.
- Lack of Adequate Municipal-Parastatal Coordination
The Nagar Nigam needs to coordinate with parastatals such as the ADA, Jal Nigam, Jal
Sansthan, etc. Since the Agra Master Plan is prepared by the Agra Development Authority,
problems do surface in the implementation of the plan. Areas being developed by the ADA
and the older areas within the jurisdiction of the Nagar Nigam often are not properly
integrated. In the absence of a Metropolitan Planning Committee, the problems are bound to
become complex.
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