Event Organizers Sector Supplement - Global Reporting Initiative

Event Organizers Sector Supplement
EO
Sustainability Reporting Guidelines
RG
&
EOSS
Glossary
Terms that apply to the sector and which are used
throughout the document are listed here. They may be
repeated on the pages where they are used. Terms used
only once are defined on the relevant page.
• Attendees: People who are present at an event. In
this Supplement, refers to delegates, customers,
clients, audience, fans, spectators, or others present
at the event.
• Accessibility: Measure of admission, freedom
to obtain or approach. In this Supplement, the
usability of a product, service, environment
or facility by people with the widest range of
capabilities, ensuring no barriers (including nonphysical
barriers) are preventing the product,
service, environment or facility from being used
equally, safely, confidently, independently and with
dignity by everyone.
• Accessible environment: An environment with
no barriers (including non-physical barriers)
preventing it from being used equally, safely,
confidently, independently and with dignity by
everyone.
• Baseline: A measurement or calculation used as a
basis for comparison. Usually a measurement taken
in the first year of operation, or a projection based
on a ‘business as usual’ forecast.
• Business as usual: An unchanged operating
scenario. In this Supplement, where a previous
event does not exist or previous events’ impacts
have not been measured, then a business as usual
approach, which calculates projected impacts
if sustainability initiatives were not introduced,
can be taken. For example, projected energy
consumption before conservation measures are in
place is ‘business as usual’. This gives a projected
baseline to measure reduction at the planning
stage and compare actual event impacts.
• Customer: Purchaser or user of goods or
services. In this Supplement, customer may
refer to attendees and spectators, people buying
merchandise (who may not be attending the event),
or a client purchasing services from the organizer.
• Customer wellbeing: Customer satisfaction and
happiness. In this Supplement, customer wellbeing
includes, but goes beyond, health and safety.
• Employee: An individual who is, according to
national law or practices, recognized as earning
a wage or salary as an employee of the reporting
organization, including seconded staff.
• Employee turnover: Ratio of the number of
employees and volunteers who need to be replaced
(due to leaving the organization voluntarily or due
to dismissal, retirement or death in service) to the
average number of employees and volunteers.
In this Supplement, this includes employees and
volunteers, full-time and part-time employees,
freelancers and contracted staff.
• Event sector: The industry around staging events,
including business, cultural and sports events, and
meetings and conventions.
• Event life cycle: The stages that characterize the
course of existence of a product or service. In this
Supplement, life cycle signifies event planning,
bidding, convening, dissolution and legacy.
• Event location: Indoor or outdoor site that includes
both the event venue and the surrounding areas.
• Event environment: The setting in which an
event takes place. In this Supplement, event
environment refers to primary event sites, offsite
and satellite events, and any other relevant areas of
service activity, including amenities (such as food,
sanitation and accommodation) and transportation
to the event.
• Inclusivity: The principle of not excluding
participants and a fundamental principle of
sustainable development which, if adopted, will
support the event organizer in delivering an
inclusive event. In this Supplement, refers to the
accessibility of an event, including physical access,
affordability, access to awareness of the event
through public media, the accessibility of event
content, and access to benefits from the event
for all key stakeholders, including those who may
otherwise be unable to participate.
EO
Version 3.1/EOSS Final version
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