2012 Annual Report - Italcementi Group

2012 Annual Report
Presentation 4
General information 14
Annual Report Consolidated Annual Report Directors’ report 30
Sustainability disclosure Italcementi S.p.A. Annual Report Consolidated financial statements 63
Extraordinary session 351
Human resources
Efficiency-raising measures continued in 2012 and led to a reduction in the workforce from
19,462 to 18,886 persons. The largest reductions were in the Italian production units, in
North America and in Spain.
The downsizing took place largely through restructuring agreements drawn up with the
unions, special exit or retirement incentives, and attention to limiting social impact. This
enabled the Group to maintain a correct internal climate and keep strikes and forms of
union unrest at an immaterial level.
Close attention to reducing costs did not prevent the necessary personnel development
measures, designed to enhance key competences and retain the most qualified
employees; this kept turnover of key personnel to a physiological minimum, confirming the
strong sense of belonging in the organization.
In 2012 the Group provided 326,552 hours of training involving 19,324 people on at least
one course for a total of 31,186 participants.
Training activities are always structured in 4 areas: Development of human capital,
Efficiency, Sustainable development and innovation, Compliance and risk mitigation.
In 2012 there was a strong increase in use of e-learning training (4,596 people registered
for at least one on-line course, 73% successfully completed), thanks to implementation of
LearningPORT throughout the Group.
Two series of e-learning modules were completed on the production process and cement
and ready mixed concrete technologies, in order to valorize and spread basic Group knowhow.
Initiatives continued in 2012 to improve the corporate governance system, using the
methodology already developed in previous years. Through specific initiatives on several
potentially critical areas, priority was given to segregation of responsibilities and to
implementation of compensatory and a posteriori controls where alignment with standards
is not fully possible.
Integration and maintenance continued, from a process viewpoint, of Management
Systems (Quality, Environment, Safety) and integration is underway of the requirements for
the Information Technology Infrastructure Library (ITIL) standard to provide IT solutions in
line with the top international standards, in part to mitigate IT offences as per Legislative
Decree 231/01.
Implementation of the corporate processes was also conducted on all Group companies,
each with its own Action Plan adapted to local business requirements and the rules of
corporate governance.
A number of initiatives were completed or are underway to identify potential savings, in part
through wider use of the corporate IT tools or market solutions.
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