Supplementary A - London Borough of Hillingdon

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Monthly PI Reporting Quarter 3 2006/07 PI Definition Status Q1 Status Q2 Status Q3 Status Q4 Comment Percentage of undisputed invoices BV8 paid within 30 days Amber Amber Green Improving BV11a The percentage of the top 5% of Local Authority staff who are women Green Amber Amber Static BV14 The percentage of employees retiring early (excluding ill health retirements) Green Amber Red Slipping BV 49 Stability of Placements for Looked After Children Amber Amber Green Improving BV163 Adoptions of children looked after Red Amber Red Slipping BV53 Households receiving intensive home care per 1,000 population aged 65 or over Amber Amber Green Improving BV66b The number of local authority tenants with more than seven weeks of (gross) rent arrears as a percentage of the total number of council tenants Amber Amber Amber Static BV76d The number of Housing Benefit and Council Tax Benefit (HB/CTB) prosecutions and sanctions, per year, per 1,000 caseload in the local authority area Amber Amber Green Improving BV183a The average length of stay in bed and breakfast accommodation of households that are unintentionally homeless and in priority need Red Red Red Improving BV183b The average length of stay in hostel accommodation of households that are unintentionally homeless and in priority need Red Red Red Slipping BV195 Assessment waiting time Green Red Red Slipping BV201 Direct Payments Amber Amber Green Improving BV82a(i) % of household waste recycled Amber Amber Amber Improving BV82a(ii) Tonnage of household waste recycled Amber Amber Amber Improving BV84a Number of kilograms of household waste collected per head of population Amber Amber Green Improving BV109b Percentage of minor planning applications determined within 8 weeks Green Amber Amber Slipping BV109c Percentage of other planning applications determined within 8 weeks Green Amber Amber Slipping BV127b Robberies per 1,000 population Red Red Red Static BV 128 The number of vehicle crimes per year, 1,000 population Red Red Red Static Local 03 Members Enquiries responded to within 10 days Amber Amber Red Static Local 02 Answer telephone calls with 3 rings Amber Amber Amber Static ITEM 06 council plan appendices.xls 68
Monthly PI Reporting Quarter 3 2006/07 PIs to be added to monthly reporting PI Definition Status Q1 Status Q2 Status Q3 Status Q4 Comment Percentage of top 5% of earners who have a disability (excluding BV11c schools) Green Green Red Slipping BV12 The number of working days/shifts lost to the Local Authority due to sickness absence Green N/A Amber Slipping BV16a Percentage of local authority employees with a disability Green Green Amber Slipping BV54 Older people helped to live at home per 1,000 population aged 65 or over Green Green Amber Slipping BV196 Acceptable waiting time for care packages Green Green Amber Slipping BV126 Domestic burglaries per year, per 1,000 households in the Local Authority Area Green Green Amber Slipping Local 04 Percentage of telephone calls meeting the corporate standard N/A Red Red Slipping Local 05 Percentage of letters meeting the corporate standard N/A Red Red Slipping BV86 * Costs of household waste collection Red Red Red Slipping BV100 * Temporary Road closures Red Red Red Slipping BV215b * Average number of days taken to repair a street lighting fault, where response time is under the control of the Distribution Network Operator (DNO) Red Red Red Slipping BV109a * Percentage of major planning applications determined within 13 weeks Green Amber Amber Slipping * These PIs cannot be collected on a monthly ITEM 06 council plan appendices.xls 69
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London Borough of Hillingdon Cabine
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This page contains information abou
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Introduction This document contains
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1. DEFINITIONS Certain words in thi
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whom have reached the age of eighte
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secure tenants. We call these types
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Subletting & Lodgers (not applicabl
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2. ABOUT YOUR TENANCY AGREEMENT Ple
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If you have a probationary or a dem
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• At the Cashier’s Office • O
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• delivering it through the lette
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alternative accommodation is availa
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seek at the same time as an order f
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period of time after notification o
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Defects, faults and disrepair 5.11
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Your own equipment 5.18 It is your
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enjoyment Anti Social Behaviour by
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Harassment 6.8 You may not do, or p
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7. LIVING IN YOUR HOME Please remem
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without prior notice in order to oc
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• Erection of garages, sheds, etc
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within the confines of the property
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9. COMMUNICATION AND CONSULTATION W
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Cabinet report 15 th March 2007 app
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up possession of the property • P
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someone else. This process is calle
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12. BUYING YOUR HOME Please remembe
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MAXIMUM NUMBER OF PEOPLE ALLOWED TO
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PLEASE RETURN TO: LONDON BOROUGH OF
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23 Keeping your application up to d
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1. INTRODUCTION Hillingdon receives
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3. COMPLETING YOUR HOUSING REGISTER
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6. MEMBERS CONSIDERED PART OF THE H
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10. PRIORITY DATES The principle of
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14. TRANSFERS All tenants of perman
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♦ Other relevant information e.g.
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The Locata HOME free magazine is al
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♦ Where a recommendation has been
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Tel: 01895 250366 Text Phone: 01895
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TENANTS HOME-SEEKERS DEFINING FEATU
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APPENDIX 2 This is a general guide
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APPENDIX 3 LIST OF COUNCIL OWNED PE
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HOUSING DEMAND AS OF DECEMBER 2006
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ACCESS TO INFORMATION LONDON BOROUG
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LOCAL ADVICE AGENCIES Ruislip CAB O
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Oaklands Gate Library Green Lane No
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Cabinet Report - 15 March 2007 Moni
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Last Amended: 15 January 2007 Counc
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Page 139 and 140: Last Amended: 15 January 2007 Counc
Page 147 and 148: Last Amended 15 January 2007 Commun
Page 171 and 172: Achievements Quarter 3 Appendix C A
Page 179 and 180: Best Value Performance Indicators -
Page 189: Best Value Performance Indicators -
Page 193 and 194: Monthly PI Reporting Quarter 3 2006
Page 195 and 196: CONTENTS Page No. 1. BACKGROUND TO
Page 197 and 198: Hillingdon Homes now manages the re
Page 199 and 200: 2. EXECUTIVE SUMMARY The Asset Mana
Page 201 and 202: c) Availability of clear informatio
Page 203 and 204: London Development Association (LDA
Page 205 and 206: Planning and Community Services •
Page 207 and 208: and will be sold at the end of the
Page 209 and 210: • The need for a residential home
Page 211 and 212: due to the disposal of Hayes Stadiu
Page 213 and 214: • The Council's property asset st
Page 215 and 216: APPENDIX A COUNCIL’S 1-10 YEAR HO
Page 217 and 218: Project Project Sponsor Project Man
Page 225 and 226: COMPLETED PROJECTS Project Project
Page 229 and 230: Use of Resources November 2006 Use
Page 231 and 232: Use of Resources Judgements │ Con
Page 233 and 234: Use of Resources Judgements │ Use
Page 235 and 236: Use of Resources Judgements │ The
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Use of Resources Judgements │ The
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Use of Resources Judgements │ App
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Appendix D PROPERTY PERFORMANCE IND
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PPI 2A, B and C Internal Rate of Re
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PPI 5 A & B To measure and monitor
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8. Over the last four years the Cou
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CIVIC CENTRE CAPITAL REQUIREMENTS S
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ESTATES AND VALUATION SERVICE - PER
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P.I.NUMBER DESCRIPTION PURPOSE COMM
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3. A list of key buildings for gas
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CAPITAL PROGRAMME 2007/8 - 2009/10
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2008/09 DEPARTMENT £k HIP Customer
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CAPITAL PROGRAMME LINKS TO COUNCIL'
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THE LEADER STATEMENT - the way forw
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Deliver Phase 1 of the Mental Healt
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APPENDIX I ORGANISATIONAL ARRANGEME
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2.1.3 The Director of Finance and R
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5.2 An officer team with an Executi
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7.3 The Civic Centre is now over 25
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10.3 In order to use the Council’
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CORPORATE MANAGEMENT TEAM CAPITAL I
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APPENDIX J PROPERTY DATA MANAGEMENT
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3.1.2 Condition Surveys 3.1.2.1 Con
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3.1.2.4 The total programme for an
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3.1.6.6 New performance management
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APPENDIX J1 Draft Suitability and S
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Section 2: Space 1 2 3 4 5 Possible
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Section 4: Services/Environment 1 2
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Section 6: General Property Image 1
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APPENDIX K CONSULTATION Introductio
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Education and Children’s Services
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Supplementary A - London Borough of Hillingdon

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