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Supplementary A - London Borough of Hillingdon

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commit this <strong>of</strong>fence. On conviction you may be fined up to Level 5 on the standard<br />

scale.<br />

Be aware that should the Council grant a tenancy as a result <strong>of</strong> false information given<br />

by you or someone else on your behalf, the Council can take Court action to repossess<br />

the property.<br />

25. RIGHT OF REVIEW OF A DECISION<br />

The law states that applicants have the right to request a review <strong>of</strong> a decision as<br />

follows:-<br />

♦ to treat him/her as ineligible because <strong>of</strong> unacceptable behaviour serious enough to<br />

make him/her unsuitable to be a tenant <strong>of</strong> a local authority.<br />

♦ not to give any preference under the scheme as a result <strong>of</strong> unacceptable behaviour<br />

serious enough to make unsuitable to be a tenant <strong>of</strong> the housing authority.<br />

♦ about the facts <strong>of</strong> their case which have been or are likely to be taken in to account<br />

when considering whether to make an allocation, including your priority band.<br />

If you want your application to be reviewed, please ask us or write to us as soon as<br />

possible. We will make a decision within 28 days (or more if we agree with you to do<br />

this). The review will be carried out by a Senior Officer who has not otherwise been<br />

involved in the case.<br />

26. ANNUAL REVIEW OF APPLICATION<br />

We review applications on an annual basis, to find out whether you are still seeking to<br />

be re-housed and, if so, whether there are any changes in your circumstances that may<br />

affect your housing needs. This process is known as the Annual Review.<br />

If no response is received within 28 days <strong>of</strong> the date <strong>of</strong> the review letter, a reminder is<br />

sent. The application will be automatically cancelled if no response is received after 21<br />

days <strong>of</strong> the reminder letter being sent.<br />

27. COMPLAINTS<br />

If you have a complaint you wish to register please telephone, email<br />

or write to:<br />

Customer Care & Complaints Adviser<br />

Housing Services<br />

<strong>London</strong> <strong>Borough</strong> <strong>of</strong> <strong>Hillingdon</strong><br />

Civic Centre<br />

UXBRIDGE<br />

Middlesex UB8 1UW<br />

Email:complaintsmailbox@hillingdon .gov.uk<br />

20<br />

Updated: February 2007

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