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18. TROUBLESHOOTING<br />
18-1 CARD READER/WRITER<br />
TABLE 18. 1 a<br />
If this machine detects an error during the operation of the Card Reader/Writer, it will display<br />
the error messages listed below. Perform the appropriate maintenance based on the content of the<br />
error message displayed.<br />
Should an error occur, do not attempt to open the top cover of the Card Reader/Writer. The unit<br />
will attempt to save the data to the customer's card and restore the game if the top cover is closed<br />
and the RESTORE command (hold down the Start button + Change View button for a short time)<br />
is used. However, attempting to use the RESTORE command after the top cover has been opened<br />
may force the game to shut down and not save data to the card.<br />
When the game shuts down or the unit is reset, the data on the customer's card is not saved. In<br />
order to save customer data, perform the proper maintenance carefully.<br />
ERROR DISPLAY CAUSE COUNTERMEASURES<br />
Error occurred while reading<br />
card. Card will be ejected<br />
without saving data. Please<br />
press the Start and Change View<br />
buttons.<br />
Error occurred while saving<br />
data. Please notify a store<br />
attendant. Please press the Start<br />
and Change View buttons.<br />
Printing error. Card will be<br />
ejected without printing or<br />
saving data. Please press the<br />
Start and Change View buttons.<br />
A shutter error has occurred.<br />
Please remove any cards present<br />
in card insertion slot. Please<br />
press the Start and Change View<br />
buttons.<br />
This message is displayed after<br />
several failed attempts to read<br />
the card at the end of the game.<br />
This message is displayed after<br />
several failed attempts to save<br />
data to the card at the end of the<br />
game.<br />
This message is displayed after<br />
several failed attempts to print<br />
at the end of the game.<br />
This message is displayed when<br />
the shutter is forced open or if<br />
the unit detects a problem with<br />
the shutter.<br />
This message is displayed when<br />
the unit is unable to open/close<br />
the shutter.<br />
Press the Start button and Change View button<br />
at the same time to eject the card and end the<br />
game.<br />
Leave the card in place and press the Start<br />
button and Change View button at the same<br />
time to retry the save operation.<br />
Remove the card and press the Start button<br />
and Change View button at the same time to<br />
restore or end the game.<br />
If this error occurs several times, use Test<br />
Mode to perform manual cleaning. (See 10-<br />
3G.)<br />
Press the Start button and Change View button<br />
at the same time to eject the card and end the<br />
game.<br />
Correct the problem, then press the Start<br />
button and Change View button at the same<br />
time to restore the game. Circumstance may<br />
force the game to shut down.<br />
Correct the problem, then press the Start<br />
button and Change View button at the same<br />
time to restore the game.<br />
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