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18. TROUBLESHOOTING<br />

18-1 CARD READER/WRITER<br />

TABLE 18. 1 a<br />

If this machine detects an error during the operation of the Card Reader/Writer, it will display<br />

the error messages listed below. Perform the appropriate maintenance based on the content of the<br />

error message displayed.<br />

Should an error occur, do not attempt to open the top cover of the Card Reader/Writer. The unit<br />

will attempt to save the data to the customer's card and restore the game if the top cover is closed<br />

and the RESTORE command (hold down the Start button + Change View button for a short time)<br />

is used. However, attempting to use the RESTORE command after the top cover has been opened<br />

may force the game to shut down and not save data to the card.<br />

When the game shuts down or the unit is reset, the data on the customer's card is not saved. In<br />

order to save customer data, perform the proper maintenance carefully.<br />

ERROR DISPLAY CAUSE COUNTERMEASURES<br />

Error occurred while reading<br />

card. Card will be ejected<br />

without saving data. Please<br />

press the Start and Change View<br />

buttons.<br />

Error occurred while saving<br />

data. Please notify a store<br />

attendant. Please press the Start<br />

and Change View buttons.<br />

Printing error. Card will be<br />

ejected without printing or<br />

saving data. Please press the<br />

Start and Change View buttons.<br />

A shutter error has occurred.<br />

Please remove any cards present<br />

in card insertion slot. Please<br />

press the Start and Change View<br />

buttons.<br />

This message is displayed after<br />

several failed attempts to read<br />

the card at the end of the game.<br />

This message is displayed after<br />

several failed attempts to save<br />

data to the card at the end of the<br />

game.<br />

This message is displayed after<br />

several failed attempts to print<br />

at the end of the game.<br />

This message is displayed when<br />

the shutter is forced open or if<br />

the unit detects a problem with<br />

the shutter.<br />

This message is displayed when<br />

the unit is unable to open/close<br />

the shutter.<br />

Press the Start button and Change View button<br />

at the same time to eject the card and end the<br />

game.<br />

Leave the card in place and press the Start<br />

button and Change View button at the same<br />

time to retry the save operation.<br />

Remove the card and press the Start button<br />

and Change View button at the same time to<br />

restore or end the game.<br />

If this error occurs several times, use Test<br />

Mode to perform manual cleaning. (See 10-<br />

3G.)<br />

Press the Start button and Change View button<br />

at the same time to eject the card and end the<br />

game.<br />

Correct the problem, then press the Start<br />

button and Change View button at the same<br />

time to restore the game. Circumstance may<br />

force the game to shut down.<br />

Correct the problem, then press the Start<br />

button and Change View button at the same<br />

time to restore the game.<br />

www.seuservice.com<br />

80

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