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Contents<br />

List <strong>of</strong> contributors 6<br />

Foreword<br />

By Chan Kataria 13<br />

By Grainia Long 15<br />

PART ONE: LEARNING TODAY 17<br />

Introduction – learning today 18<br />

John Thornhill<br />

Future-pro<strong>of</strong>ing the housing pr<strong>of</strong>ession – responding to challenge in<br />

the 21st Century 23<br />

Veronica Coatham and Pr<strong>of</strong>essor Anne Hill<br />

Delivering housing learning in a tough environment 29<br />

Dr Jo Richardson<br />

Staff development for the future – a perspective from Incommunities 36<br />

Adrienne Reid<br />

<strong>Housing</strong> skills and learning in a new health and social care landscape 42<br />

Jeremy Porteus<br />

Adult safeguarding – the need for all staff to engage 49<br />

Imogen Parry<br />

Meeting the skills challenge <strong>of</strong> the residential property management sector 54<br />

Bob Keats and Jeff Platt<br />

Leading Places <strong>of</strong> Change – challenges for the homelessness sector now<br />

and in the future 59<br />

Helen Giles<br />

The ‘Right Stuff’ for leaders in social housing 65<br />

Dr. Robert Rosenfeld<br />

Learning – so what’s changing? 72<br />

Trevor Smith<br />

2

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