View publication - Chartered Institute of Housing

List of contributors
Shaun Aldis is Director of Property Services at Wolverhampton Homes. During his time
there, he has seen the organisation go from strength to strength, winning ‘Housing
Pocurement Team of the Year’ award in 2010, amongst many others, for customer
service. Wolverhampton Homes was also awarded 3* Excellent Service by the Audit
Commission in December 2010.
Christine Amyes is Executive Director – People, at New Charter Housing Trust Group.
Her background is in organisational, team and personal development. She has been
with New Charter since 2001 where her responsibilities include customer experience,
communications, organisational development, human resources and health and safety.
She is much involved in education as a Director and Governor of the Great Academies
Education Trust and as Chair of Governors at Copley Academy.
Diane Bellinger has been Chief Executive of Preston-based Community Gateway
Association since 2005. Community Gateway Association is the first housing association
in the UK based on the Community Gateway Model where only tenants can be
members of the Association, making it a mutual organisation. Previously she was Chief
Executive of Eastlands Homes in East Manchester.
Dave Bramley originally qualified as a teacher, but has worked in housing since 1980.
In 1999 his career came full circle when he was appointed Learning and Development
Consultant at the newly formed Rent Service. After this he took up a position as
Education Officer at CIH. Always with an eye on future developments in learning, Dave
holds a Post-Graduate Diploma in Technology Enhanced Learning, Innovation and
Change. His interests have progressed from communities of practice, to social learning
and personal learning networks and this continues to inspire his thinking.
Veronica Coatham has worked in the housing industry for over 37 years and has led
the development of innovations in professional housing education as an education
officer with CIH, a practitioner and, for the past 25 years, as Head of Housing and
Community Studies at Birmingham City University. She has researched and published in
the areas of developing skills for working in the housing and housing related sectors.
Helen Giles MBE, Chartered FCIPD, is HR Director of Broadway Homelessness and
Support and Managing Director of Broadway’s Real People HR consultancy. Broadway
has won numerous awards for excellence in people management. Helen is a former
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