View publication - Chartered Institute of Housing
View publication - Chartered Institute of Housing
View publication - Chartered Institute of Housing
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LEARNING…SO WHAT’S CHANGING?<br />
Key points<br />
• The challenges facing housing organisations in the 21st Century are much<br />
more demanding than those <strong>of</strong> the 20th Century. There is less predictability<br />
in the housing industry. Transformation rather than business as usual is<br />
therefore required.<br />
• Learning in housing organisations needs to take account <strong>of</strong> these<br />
challenges in order to bring about transformational change for the<br />
communities they serve. Transformational change requires transformational<br />
leadership which in turn requires personal transformation.<br />
• The 10 INSIGHTS are <strong>of</strong>fered as my views on what needs to be taken<br />
account <strong>of</strong> when seeking to bring about transformations at all 3 levels.<br />
• The 10 INSIGHTS provide a ‘dashboard’ which can be used to focus and<br />
review the connected aspects <strong>of</strong> the 21st Century learning organisation.<br />
• Show me an organisation which is productively taking account <strong>of</strong> the 10<br />
INSIGHTS and I will see an organisation that is transformational.<br />
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