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PART TWO: LEADING TOMORROW 81<br />

Introduction – leading tomorrow 82<br />

John Thornhill<br />

Talent management – can we afford not to? 86<br />

Chan Kataria<br />

New Charter – learning for life 91<br />

Christine Amyes<br />

People power – engaging residents and staff to future-pro<strong>of</strong> your<br />

organisation 98<br />

Paul Hackett<br />

New approaches to learning at and through work 104<br />

Jane Kettle and Judy Smith<br />

Learning from Gentoo – becoming an ‘employer <strong>of</strong> choice’ 111<br />

Pat Havord, Julie Kelly and Lisette Nicholson<br />

Supporting and maximising stakeholder involvement – learning from<br />

Community Gateway Association 117<br />

Diane Bellinger<br />

Wolverhampton Homes supporting the community through local<br />

employment and training 123<br />

Shaun Aldis<br />

How mentoring and coaching broke the ‘glass ceiling’ at Genesis 129<br />

Kulbir Shergill<br />

How Fabrick are gearing up to deliver on the sustainable neighbourhoods<br />

agenda over the next 5-10 years 134<br />

Allison Joynes<br />

Technology and networks – transforming the way we learn 139<br />

Dave Bramley<br />

Conclusion – becoming a learning organisation 148<br />

John Thornhill<br />

Endnotes 152<br />

3

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