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Ski – resort and regional development: profile of visitors ... - E-Journal

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136<br />

Yao-Yi Fu, Am<strong>and</strong>a K. Cecil, Suosheng Wang, Sotiris H. Avgoustis<br />

cultural tourism planners may use the study’s findings to create a strategy for minimizing the<br />

adverse impacts to city services due to the increased flow <strong>of</strong> cultural tourists <strong>and</strong> maximizing<br />

the economic gains to the entire community. This would have to include the management<br />

<strong>of</strong> cultural attractions <strong>and</strong> the quality <strong>of</strong> new <strong>development</strong>s, the uses <strong>and</strong> activities the city’s<br />

infrastructure sustains, <strong>and</strong> the integration <strong>of</strong> both these factors with the economic <strong>and</strong> social<br />

needs <strong>of</strong> the city’s residents.<br />

In conclusion, from the perspective <strong>of</strong> its residents, Indianapolis has the potential to succeed<br />

as a cultural destination <strong>and</strong> maintain the current quality <strong>of</strong> life for its residents as along as<br />

public <strong>and</strong> private tourism service providers work with the city planners to design, implement<br />

<strong>and</strong> monitor an integrated quality management approach to cultural tourism that identifies<br />

st<strong>and</strong>ards <strong>and</strong> quality labels, integrates the tourists’ <strong>and</strong> residents’ concerns into its core <strong>and</strong><br />

continues to improve the city’s appeal through individual <strong>and</strong> collective initiatives.<br />

REFERENCES<br />

• Achana, F. & Avgoustis, S. H (2001). Using psychographic <strong>and</strong> demographic pr<strong>of</strong>iling<br />

to promote city tourism: The case <strong>of</strong> the 2001 World Police <strong>and</strong> Fire Games. Proceeding<br />

<strong>of</strong> the 8th Annual South Dakota International Business Conference, 1-15. Northern State<br />

University Center <strong>of</strong> Excellence.<br />

• Almanza, B.A., Jaffe, W., & Lin, L. (1994). Use <strong>of</strong> the service attribute matrix to measure<br />

consumer satisfaction. Hospitality Research <strong>Journal</strong>, 17 (2), 62-75.<br />

• Ashworth, G. J. (1989). Urban tourism: An imbalance in attention. Progress in Tourism,<br />

Recreation <strong>and</strong> Hospitality Management, 1, 33-54.<br />

• Baloglu, S. (1998). An empirical investigation <strong>of</strong> attitude theory for tourist destinations:<br />

A comparison <strong>of</strong> <strong>visitors</strong> <strong>and</strong> non<strong>visitors</strong>. <strong>Journal</strong> <strong>of</strong> Hospitality <strong>and</strong> Tourism Research,<br />

22 (3), 11-224.<br />

• Bell, D. & Jayne, M. (Eds.) (2004). City <strong>of</strong> quarters: Urban villages in the contemporary<br />

city. Ashgate: Aldershot.<br />

• Buckley, P. J. & Witt, S. F. (1989). Tourism in difficult areas II: Case studies <strong>of</strong><br />

Calderdale, Leeds, Manchester, <strong>and</strong> Scunthorpe. Tourism Management, 10, 138-152.<br />

• Cha, S., McCleary, K.W. & Uysal, M. (1995). Travel motivations <strong>of</strong> Japanese overseas:<br />

A factor-cluster segmentation approach. <strong>Journal</strong> <strong>of</strong> Travel Research, 33 (1), 201-221.<br />

• Chen, J. & Hsu, C. (2002). Measurement <strong>of</strong> Korean tourists’ perceived images <strong>of</strong> overseas<br />

destinations. <strong>Journal</strong> <strong>of</strong> Travel Research, 38, 411-416.<br />

• Chen, J. (2001). Assessing <strong>and</strong> visualizing tourism impacts from urban residents’ perspectives.<br />

<strong>Journal</strong> <strong>of</strong> Hospitality & Tourism Research, 25 (3), 235-250.<br />

• Chen, J. (2000). An investigation <strong>of</strong> urban residents’ loyalty to tourism. <strong>Journal</strong> <strong>of</strong><br />

Hospitality& Tourism Research, 24 (1), 5-19.<br />

Tourism Today - Fall 2007 - Full Paper

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