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66<br />

Jaume Garau-Taberner<br />

The next step consists <strong>of</strong> asking the interviewees to rate each <strong>of</strong> these factors for each <strong>of</strong> the<br />

destinations they have visited over the last few years. In this way, we can obtain an assessment<br />

<strong>of</strong> each factor at each destination.<br />

To obtain a DSI for each destination, the weight <strong>of</strong> each factor will be multiplied by its<br />

corresponding rating.<br />

DSI = w i *f<br />

(if = 1)<br />

Where:<br />

W i = the weight <strong>of</strong> appeal factor i<br />

fi = the value <strong>of</strong> factor i (value between <strong>and</strong> 5)<br />

N = the number <strong>of</strong> items or factors<br />

To sum up, it can be concluded that, in consumer terms, the most competitive destinations<br />

are those with the necessary attributes to satisfy tourists’ external motivations <strong>and</strong> just a<br />

minimum number <strong>of</strong> externalities that might be perceived as negative by consumers.<br />

4. RESULTS OF THE PILOT STUDY<br />

4.1 Hypothesis <strong>and</strong> methodology<br />

In order to test the usefulness <strong>and</strong> validity <strong>of</strong> the proposed index, a pilot study was conducted<br />

to calculate the Dem<strong>and</strong> Competitiveness Index. The data for the study was taken from a<br />

survey made at Palma Airport (Balearic Isl<strong>and</strong>s) on March 17th, 18th <strong>and</strong> 19th 2006.<br />

The target population <strong>of</strong> the study comprised European tourists returning home after spending<br />

a holiday in the Balearic Isl<strong>and</strong>s. During the last few years (2004 <strong>and</strong> 2005), these subjects<br />

had also spent a summer holiday (June to September) in other leading Mediterranean tourist<br />

destinations <strong>and</strong>/or the Canaries. By using this target population, we aimed to identify factors<br />

that play a decisive role in these destinations’ capacity to compete. More specifically, an<br />

analysis was made aimed at identifying these factors in the Canary Isl<strong>and</strong>s, mainl<strong>and</strong> Spain,<br />

France, the Balearic Isl<strong>and</strong>s <strong>and</strong> Italy.<br />

To conduct the survey, a team <strong>of</strong> five interviewers spent three days (Friday, Saturday <strong>and</strong><br />

Sunday) in the departure area <strong>of</strong> Palma Airport. In total, 106 surveys were considered to be<br />

Tourism Today - Fall 2007 - Full Paper

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