MPED-X-Routing-Tender20080721 - Madhya Pradesh State Excise

Attribute (s)
Category
Criteria
Breakdown Points
Points
proposed by the bidder.
C4 Helpdesk management tool
capable of managing the entire
MPED Facility Management
and fulfilling SLA requirement
D: Facility Management
Experience and Methodology
(WAN Projects with over 100
WAN nodes)
D1 Number of Facility
Management Projects along
with category type (Mission
Critical, WAN, LAN, Security,
Mailing, Internet, 24x7etc )
other than the projects for
which full implementation has
been done and marks have
been awarded in Part A and B
above-
D2 Helpdesk, Incident, Problem
Management Plan
D3 Documentations
Methodologies (including
Report Generation Skills,
Review Process, Version
Control, confidentiality, etc.)
D4 No. Of on going projects
handling at present
D5 Human Resources
Total Resources for providing
Facility Management Services
4
25
7 9-10 Projects
7-8 Projects
5-6 Projects
3-4 Projects
1-2 Projects
3
3
7 >= 7
7
6
5
4
3
2
5
2
7
6
5
4
3
7
6
5
4
3
2
1
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