Conflict Resolution Education - National Criminal Justice Reference ...
Conflict Resolution Education - National Criminal Justice Reference ...
Conflict Resolution Education - National Criminal Justice Reference ...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Position: A point of view; a specific solution that a<br />
party proposes to meet his/her interests or needs. A<br />
position is likely to be concrete and explicit, often<br />
involving a demand or threat and leaving little room<br />
for discussion. In conflict resolution, an essential<br />
activity is for participants to move beyond positions<br />
in order to understand underlying interests and<br />
needs.<br />
Power: The ability to act or perform effectively.<br />
Reframing: The process of changing how a person<br />
or party to a conflict conceptualizes his/her or<br />
another’s attitudes, behaviors, issues, and interests,<br />
or how a situation is defined. Reframing during<br />
conflict resolution processes helps to mitigate defensiveness<br />
and deescalate tension.<br />
<strong>Resolution</strong>: A course of action agreed upon to solve<br />
a problem.<br />
Restraint: A method of balancing power in a<br />
relationship wherein the party with more power<br />
voluntarily refuses to use some of the power at<br />
his or her disposal.<br />
D–3<br />
Summarize: To restate in a brief, concise form.<br />
Summarizing is an aspect of active listening utilized<br />
by both disputants and mediators to increase common<br />
understanding.<br />
Synergy: Cooperative thought and/or action of<br />
two or more people working together to achieve<br />
something neither could achieve alone.<br />
Trust: To have confidence in or feel sure of; faith.<br />
Value: A principle, standard, or quality considered<br />
worthwhile or desirable.<br />
Violence: Psychological or physical force exerted<br />
for the purpose of injuring, damaging, or abusing<br />
people or property.<br />
Sources: Schrumpf, F., D. Crawford, and R. Bodine. 1996.<br />
Peer Mediation: <strong>Conflict</strong> <strong>Resolution</strong> in Schools, revised<br />
edition, Champaign, IL: Research Press, Inc. Reprinted with<br />
permission from the authors and Research Press. Girard, K.,<br />
and S.J. Koch. 1996. Appendix A. <strong>Conflict</strong> <strong>Resolution</strong> in the<br />
Schools: A Manual for Educators, pp. 135–139. Reprinted<br />
with permission from <strong>Conflict</strong> <strong>Resolution</strong> in the Schools: A<br />
Manual for Educators, K. Girard and S.J. Koch, copyright ©<br />
1996, Jossey-Bass Inc., Publishers, 800–956–7739.