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Conflict Resolution Education - National Criminal Justice Reference ...

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to traditional school settings. School districts that<br />

use local community mediation programs may find<br />

that these free services are valuable in improving or<br />

reestablishing parent-child communication and in<br />

helping the family understand rules, behavior, and<br />

other mediation issues. This work in turn leads to<br />

improved social behavior and academic success.<br />

Training Youth as Trainers. Young people who<br />

are trained as trainers to help prepare new mediators<br />

for school and community settings are a natural<br />

source of talent for peer mediation programs.<br />

Students are encouraged to participate in the free<br />

neighborhood “Training of Trainers” offered each<br />

year. CBP also finds it valuable to have student<br />

mediators demonstrate the mediation process as<br />

part of its annual community mediation training.<br />

This reinforces the benefits and underscores the<br />

intergenerational, communitywide aspects of conflict<br />

resolution. School and community mediation<br />

programs may also want to explore the possibility<br />

of compensating mediators and trainers for their<br />

training work by marketing the training to youthserving<br />

agencies and other groups in the local community.<br />

The Effective Alternatives in Reconciliation<br />

Services (EARS) program in the Bronx, New York,<br />

has carried out ground-breaking work in this area.<br />

Youth Clubs/Youth Councils. If community and<br />

school mediation programs wish to develop joint<br />

strategies, they may consider developing a youth<br />

club or council. Community mediation programs<br />

benefit from youth groups that provide a focus for<br />

young mediators, help the program retain youth<br />

volunteers, recruit new youth, and provide leadership<br />

opportunities for young people to direct the<br />

program’s youth agenda. A youth club also provides<br />

a forum for developing and undertaking special<br />

youth-initiated projects. Programs might find<br />

it helpful to offer stipends to youth participating<br />

in the club or council.<br />

Encouraging Youth-Initiated Cases in Community<br />

Mediation. Most programs strongly desire more<br />

youth to come forward as “first parties” in the community<br />

mediation process. Typically, youth are involved<br />

as “second parties,” with adults bringing<br />

concerns and complaints as the first parties in the<br />

case. This situation represents a failure to recognize<br />

and respond to the needs of young people. CBP<br />

60<br />

staff and volunteers are performing outreach to<br />

youth-serving organizations and schools to inform<br />

students about ways to refer disputes they experience<br />

to the local Community Board Program.<br />

Youth-initiated referrals can be increased by developing<br />

working relationships with youth-serving<br />

organizations involved in efforts to organize youth.<br />

The work of these groups can create, in effect, collective<br />

first parties of young people for mediation. A<br />

youth organization would identify and analyze their<br />

issues, such as the lack of afterschool programs or<br />

jobs, school policies, and the like; consider who their<br />

allies might be; and identify the second parties of the<br />

dispute. The needs of young people are better met<br />

when youth organizations reach out in a proactive<br />

manner to work with community groups to resolve<br />

issues before they become conflicts.<br />

Boys & Girls Clubs of America<br />

The Boys & Girls Clubs of America recognizes<br />

that many of its young members live in communities<br />

where conflict and violence are daily occurrences.<br />

<strong>Conflict</strong>s in the lives of many youth—whether experienced<br />

personally or vicariously in school, at home,<br />

in the neighborhood, on television, in the movies,<br />

or in a computer game—may often lead to or result<br />

in violence.<br />

Through a grant from the Bureau of <strong>Justice</strong> Assistance,<br />

Office of <strong>Justice</strong> Programs, U.S. Department<br />

of <strong>Justice</strong>, the Boys & Girls Clubs of America has<br />

developed a violence prevention program that includes<br />

the Second Step foundation skills curriculum<br />

developed by the Committee for Children. The program<br />

teaches club members the problem-solving<br />

processes of conflict resolution, anger management,<br />

impulse control, and empathy. Also, the Boys &<br />

Girls Clubs provides information and training on<br />

peer mediation through the Community Board’s<br />

<strong>Conflict</strong> Managers program. These programs have<br />

been implemented in more than 60 Boys & Girls<br />

Clubs located in public housing developments across<br />

the country. 7<br />

Each program presents the message “<strong>Conflict</strong>s are<br />

natural daily occurrences that can have nonviolent<br />

resolutions” in a variety of situations to help youth<br />

see a range of contexts in which conflicts can arise

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