Conflict Resolution Education - National Criminal Justice Reference ...

competency of providers of conflict resolution training
and to determine how well they meet the training
needs the school has identified. Before contracting
the services of a staff development provider, a
school should interview the provider and contact
references to obtain information on the provider’s
performance in various school settings. Clearly,
quality staff development programs include ways
to build the capacity of the school to do its own
training in the future.
Figure 8: Sample Conflict Resolution Survey
Respond to the following statements by circling the number you believe to be most accurate.
1 2 3 4 5
Strongly Strongly
Disagree Agree
1. There are conflicts interfering with the educational process within the school.
1 2 3 4 5
2. There is an atmosphere of intolerance within the school.
1 2 3 4 5
3. There is a lack of a process for dealing with conflicts within the school.
1 2 3 4 5
4. Student-student conflicts are a problem within the school.
1 2 3 4 5
5. Student-teacher conflicts are a problem within the school.
1 2 3 4 5
6. Teacher-teacher conflicts are a problem within the school.
1 2 3 4 5
7. The school does not have adequate procedures for handling conflicts within the school.
1 2 3 4 5
8. Current procedures for conflict resolution are effective.
1 2 3 4 5
9. The school would benefit from a conflict resolution program.
1 2 3 4 5
10. Additional Comments:
86
Important Factors for Successful
Implementation
Both research findings and practitioner experience
support the idea that tailoring a program to a given
site strengthens the probability of its success. Programs
that are designed to address specific concerns,
use existing resources, and build the capacity
of staff are more likely to be sustained over time.