Metrobus Transit Study.pdf - City of St. John's

Metrobus Market Study and Strategic Plan Update
Appendix B: CNA Online Survey Results
1.0 INTRODUCTION
An on-line survey targeting the students at the College of the North Atlantic (St. John’s campuses)
was distributed via email on Monday April 12 th 2010. The purpose of the survey was to collect
information on student transit ridership, travel patterns, and their attitudes and opinions about
Metrobus. The survey was available until Monday June 21 st , 2010. Great cooperation was
provided by Neil Moores at the College.
A total of 49 completed surveys were collected, which accounts for about 2 percent of the total
student population. The survey results are summarized below. Overall:
94% of respondents were full time students;
67% of respondents attend the Prince Phillip Drive Campus;
33% of respondents attend the Ridge Road Campus; and
86% of respondents were transit users (have used Metrobus in the past 3 months).
Students were asked about their familiarity with certain Metrobus characteristics. The results are
summarized in the below chart.
Metrobus fares
The M-Card
Metrobus website
Metrobus Transit
Infoline
Very
Somewhat
Not very
Not at all
Metrobus routes
and schedules
0 5 10 15 20 25 30 35 40
Separate questions were asked for both transit users and non-transit users. The results of the survey
are presented below.
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