Metrobus Transit Study.pdf - City of St. John's

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Metrobus On-Board Passenger Survey Metrobus is reviewing our transit system to improve service for citizens. Please take a few minutes to complete this survey for the current ONE-WAY trip that you are making. Please place the completed forms in the marked envelope near the rear doors or the driver. Thank you! What Route are you on now Trip Characteristics What was your primary reason for using Metrobus today Work University High School Elementary School Other Shopping Medical Daycare Recreation/ Visiting How long did you walk to get from your home to the bus stop Less than 5 minutes 5 to 10 minutes Over 10 minutes I rode my bike I got a drive I drove to the bus stop Does this trip require you to transfer to another route Yes No If yes, which route Referring to the map below and using the check boxes, please check where you began your trip (Start) and where you ended your trip (End) using Metrobus. Please do not indicate any transfers. Start End 1. Stavanger 2. Wedgewood 3. Virginia Park 4. Confed/Marine/ C.N.A. 5. Airport Heights 6. Pleasantville/ Quidi Vidi 7. MUN/HSC 8. Avalon 9. Lemarchant Corridor 10. Downtown 11. Kelsey/O’Leary 12. Mundy Pond 13. Shea Heights 14. Kenmount Terrace 15. Village/Cowan Heights 16. Sesame Park 17. Kilbride 18. Goulds 19. Mt. Pearl If you are unaware of the zone you started or ended you trip, indicate the closest intersection below: Start End at at (Please indicate the closest major intersection)
Tell us about yourself and your travel characteristics How many days per week do you use Metrobus 1 to 2 3 to 4 5 6 to 7 What is your gender Male Female How many times today will you use Metrobus 1 2 3 or more Was a car available for you to drive for this trip today Yes No How long have you used Metrobus Less than 1 year 1 to 2 years 3 to 5 years 6+ years Are you a Post Secondary Student Memorial Marine Institute CONA Other Not Applicable What is your age 0-19 20-24 25-34 35-44 45-54 55-64 65-74 75+ What is your average annual income less than $20,000 $20,000 - $39,999 $40,000 - $59,999 $60,000 or more Passenger Opinion How would you rate the following elements of Metrobus service today Very Good Good Fair Poor Very Poor Travel time Convenience Reliability Hours of service Frequency Value for Fare Overall Service Please provide additional comments on the Metrobus service Evaluation of 2007 Service Changes Did you use Metrobus prior to the service changes introduced in 2007 Yes No If yes, would you rate the service changes as: Significantly better Better The same Worse Significantly Worse If yes, since the 2007 service change, my use of Metrobus has: Increased Decreased Stayed the same I did not used the service before 2007 Are you interested in attending a Focus Group about the 2007 service changes Yes No If yes, please provide your email: __________________________ Thank you. Please return the completed survey to the on-board surveyor/drop box, or return to the St. John’s Transit Customer Service Centre at 245 Freshwater Road, St. John’s.
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Metrobus Market Assessment and Stra
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St. John’s Transportation Commiss
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APPENDIX A Online Questionnaire Sam
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Transit Use 1. Have you used Metrob
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3. Which of the following, if any,
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Transit Users 1. How long have you
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Transit Users 1. In the past 12 mon
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6. What is your primary purpose for
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2007 Service Change 1. Did you ride
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Contact Information 1. Please fill
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4. How many vehicles are available
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Metrobus Market Study and Strategic
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APPENDIX B CNA Student Survey and R
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Student Profile/Transit Use 1. Are
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Non Transit Users Off Campus 1. How
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Non Transit Users On Campus 1. What
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3. How do you normally pay for your
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Transit Users 1. What other trips d
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Universal Student Transit Pass One
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Page 194 and 195: Introduction Metrobus is evaluating
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Page 204 and 205: Transit Users 1. What other trips d
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Page 208 and 209: Metrobus Market Study and Strategic
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Page 222 and 223: Introduction Metrobus is evaluating
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Page 226 and 227: Relationship to Transit 1. Does you
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Page 230: Survey Completion Thank you for you
Page 242: APPENDIX E Onboard Passenger Survey
Page 260: APPENDIX F Peer Review Municipaliti
Page 264: APPENDIX G Off-Street Terminal Desi
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Metrobus Transit Study.pdf - City of St. John's

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