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FY 2013 Operating and Capital Budget - Metro Transit

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Goals <strong>and</strong> Objectives Action Plan<br />

The following goals <strong>and</strong> objectives are consistent with the four primary organization level<br />

goals used to achieve <strong>Metro</strong>’s Strategic Plan. Progress in attaining these goals <strong>and</strong> objectives<br />

are measured through performance indicators. A list of performance indicators follows the<br />

Goals <strong>and</strong> Objectives Action Plan.<br />

Executive Services – Goals <strong>and</strong> Objectives Action Plan<br />

Goal: Deliver a high quality transit experience that is recognized by its customers,<br />

industry peers, <strong>and</strong> regional stakeholders for its excellence.<br />

Objective: Improve service quality <strong>and</strong> capacity for van, bus, <strong>and</strong> rail systems<br />

Strategy Action Steps Performance Measurements<br />

Economic Development<br />

BSDA Board <strong>and</strong> CEO<br />

confirm program goals <strong>and</strong><br />

continually update <strong>and</strong> refine<br />

BSDA's economic<br />

development direction<br />

Lead economic development<br />

component of <strong>Transit</strong> Oriented<br />

Development (TOD) <strong>and</strong> BRT<br />

planning <strong>and</strong> development<br />

• BSDA Board (possibly<br />

Strategic Planning<br />

Committee) providing<br />

oversight for economic<br />

development efforts<br />

• Economic Development<br />

staff interacting with<br />

BSDA/<strong>Metro</strong> engineering,<br />

planning, transit, grants,<br />

business enterprise,<br />

legislative, finance,<br />

marketing <strong>and</strong><br />

communication on projects<br />

• Economic Development<br />

staff interacting with local<br />

<strong>and</strong> national economic<br />

development groups for<br />

information <strong>and</strong> best<br />

practices<br />

• Interface with <strong>Metro</strong><br />

planning staff regarding<br />

TOD<br />

• Interface with community<br />

partners on TOD planning/<br />

finance/ development<br />

• Interface with property<br />

owners <strong>and</strong> planning staff<br />

on BRT<br />

• Thoughtful, short <strong>and</strong> long-term<br />

economic development<br />

projects/programs for the<br />

regional community (on-going)<br />

• Increased perception in the<br />

region as <strong>Metro</strong> being a key part<br />

of the community fabric (ongoing)<br />

• Improved community <strong>and</strong> private<br />

partnerships for BSDA <strong>and</strong><br />

<strong>Metro</strong> projects (on-going)<br />

• Bi-State Property Holding,<br />

Strategic Analysis<br />

• Ongoing TOD, improving<br />

quality of <strong>Metro</strong> station<br />

experience<br />

• Work on all 37 stations for<br />

potential TOD improvements<br />

• Initiate economic development<br />

related to BRT<br />

170

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