FY 2013 Operating and Capital Budget - Metro Transit
FY 2013 Operating and Capital Budget - Metro Transit
FY 2013 Operating and Capital Budget - Metro Transit
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Planning & Systems Development plans efficient <strong>and</strong> effective routes <strong>and</strong> operating<br />
schedules for bus <strong>and</strong> light rail service, reports on passenger boardings <strong>and</strong> service miles<br />
<strong>and</strong> hours, operates the <strong>Metro</strong> call center, <strong>and</strong> researches service opportunities <strong>and</strong> trends.<br />
ADA Services administers <strong>and</strong> oversees compliance with transportation provisions of the<br />
Americans with Disabilities Act. The group also administers <strong>and</strong> coordinates the ADA<br />
activities related to <strong>Metro</strong>’s Call-A-Ride paratransit service including certification of<br />
customers as eligible for ADA complementary paratransit service, monitors service to the<br />
disability community, <strong>and</strong> actively participates in community outreach. A Travel Training<br />
Program designed to train disabled customers in the use of <strong>Metro</strong>’s fixed route bus <strong>and</strong> light<br />
rail service is managed by the department.<br />
Operations Administration provides overall management of the <strong>Transit</strong> Operations<br />
functions.<br />
Goals <strong>and</strong> Objectives action plan:<br />
The following pages contain the <strong>Transit</strong> Operations strategies <strong>and</strong> action steps that will<br />
facilitate <strong>Metro</strong> to achieve its goals <strong>and</strong> objectives. Progress in attaining these goals <strong>and</strong><br />
objectives are measured through performance indicators. A list of performance indicators<br />
follows the goals <strong>and</strong> objectives action plans.<br />
<strong>Transit</strong> Operations – Goals <strong>and</strong> Objectives Action Plan<br />
Goal: Deliver a high quality transit experience that is recognized by its customers,<br />
industry peers, <strong>and</strong> regional stakeholders for its excellence.<br />
Objective: Efficiently <strong>and</strong> effectively operate service sectors<br />
Strategy Action Steps Performance Measurements<br />
Improve Rail Operation<br />
Management Information<br />
System (ROMIS) by integrating<br />
with the Supervisory Control<br />
<strong>and</strong> Data Acquisition (SCADA)<br />
system <strong>and</strong> incorporating<br />
• Perform needs assessments for<br />
performance reporting tool<br />
• Analyze current Rail<br />
Operations Management<br />
Information System (ROMIS)<br />
Tool to determine if it meets<br />
• Needs assessment completed<br />
(Jun 2011)<br />
• Determination made if current<br />
ROMIS tool will be modified<br />
or a new tool will be<br />
developed/procured (Jun 2012)<br />
information regarding rail needs<br />
• New specification for tool<br />
system defects which are • Develop specifications for new completed (Dec 2012)<br />
recorded elsewhere<br />
tool or modifications to • New or modified management<br />
existing tool<br />
• Develop or procure new rail<br />
tool complete <strong>and</strong> in use (Dec<br />
<strong>2013</strong>)<br />
operations management tool •<br />
• Implement new or modified<br />
tool to meet needs assessment<br />
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