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Daimler Annual Report 2011 - Alle jaarverslagen

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3 | Management <strong>Report</strong> | Business and General Conditions<br />

Growing in new markets. Growth in global automotive<br />

demand will mainly take place in the markets outside Europe,<br />

North America and Japan in the coming years. Although we<br />

continue to strengthen our position in these traditional markets,<br />

we also aim to expand in other regions, especially in Brazil,<br />

Russia, India and China, the so-called BRIC countries. In order<br />

to achieve Mercedes-Benz Cars’ sales targets, we are intensifying<br />

our activities above all in China. That is where versions<br />

of the new compact-car series will be produced in the future<br />

and a new engine plant for four-cylinder engines will be opened<br />

in 2013. <strong>Daimler</strong> Trucks intends to significantly strengthen its<br />

market position in the BRIC countries. In China, we are focusing<br />

on the cooperation with our partner Foton for medium and<br />

heavy trucks. Mercedes-Benz Vans produces the Vito, Viano and<br />

Sprinter for the Chinese market in cooperation with Fujian<br />

Motors. In Brazil, <strong>Daimler</strong> Trucks will expand its production<br />

capacities and further extend its strong market position with<br />

new truck models. In Russia, the biggest European truck market,<br />

we are continuing our expansion in cooperation with our<br />

partner Kamaz. Mercedes-Benz Vans’ Sprinter will be produced<br />

in Russia under a license agreement with truck manufacturer<br />

GAZ. In India, <strong>Daimler</strong> Trucks will start production in 2012 of<br />

trucks under the new BharatBenz brand, tailored to the<br />

requirements of the Indian market. <strong>Daimler</strong> Buses is active in<br />

India with the partner Sutlej in the field of coaches and with<br />

the bus body builder MCV for city buses. <strong>Daimler</strong> Financial<br />

Services established its own company in India in <strong>2011</strong> to<br />

enable it to support the activities of the automotive divisions<br />

on the spot. We are also expanding our market position in<br />

other new growth markets in addition to the BRIC countries.<br />

Leading with green technologies. As a pioneer of automotive<br />

engineering, our goal is to make the future of mobility safe<br />

and sustainable. Varying mobility requirements call for different<br />

drive solutions. Our portfolio of solutions ranges from the optimization<br />

of internal-combustion engines to hybrid drive and to<br />

locally emission-free driving. Mercedes-Benz Cars aims to<br />

reduce the carbon-dioxide emissions of its new car fleet in the<br />

European Union to an average of 125 grams per kilometer<br />

by 2016. Already today, 75% of our cars consume less than<br />

7 liters of fuel per 100 kilometers. Worldwide, we are the first<br />

automobile manufacturer to use lithium-ion batteries in a seriesproduced<br />

car with hybrid drive. And we are the first German<br />

carmaker to develop and produce our own lithium-ion batteries.<br />

In the town of Kamenz in Germany’s federal state of Saxony,<br />

our ultramodern factory for lithium-ion batteries has now started<br />

production and is thus safeguarding high-tech jobs in the<br />

fields of development and manufacturing in Germany. Our fuelcell<br />

vehicles have already clocked up more than 4.5 million<br />

kilometers in customer use – this depth of experience with fuel<br />

cells is unique in the automotive industry. With the F125!<br />

research car, we are already demonstrating today what the<br />

fuel-cell technology of tomorrow will look like.<br />

The new Actros is the most economical truck in its market<br />

segment and <strong>Daimler</strong> leads the world with buses and trucks<br />

with hybrid drive. And we are the only automobile producer<br />

that already has four electric vehicles in series production. We<br />

also plan to further extend our pioneering role for active and<br />

passive safety with both cars and commercial vehicles. For<br />

example, the new B-Class and the new Actros set the benchmark<br />

in their market segments thanks to numerous innovative<br />

safety systems.<br />

Pioneering with the development of new mobility concepts<br />

and services. More than half of the world’s population<br />

already lives in cities, and this proportion is rising. And customers<br />

are increasingly demanding individual, needs-oriented<br />

and convenient mobility solutions that are easy to use<br />

and accessible online at any time. As a manufacturer, we are<br />

responding to this demand in both the private and the public<br />

sector with mobility concepts such as car2go, CharterWay and<br />

Bus Rapid Transit (BRT). The car2go business will be significantly<br />

expanded in the coming years. To facilitate that growth,<br />

we have allocated car2go to <strong>Daimler</strong> Financial Services in<br />

organizational terms. By the end of the year <strong>2011</strong>, more than<br />

60,000 customers in seven cities had already registered and<br />

carried out over a million rentals. With multisystem concepts<br />

such as the “living lab” in Stuttgart, we will test how trans -<br />

port systems can be networked with each other to develop the<br />

best mobility solution from the customer’s perspective. In the<br />

area of innovative services, we offer the new sale&care product<br />

for the new smart fortwo electric drive as of 2012, and we<br />

are creating new brands like “TruckWorks” for truck users and<br />

“My Service” and “mbrace” for car drivers. We are also developing<br />

communication systems such as COMAND Online, which<br />

make cars into mobile communication centers. In this way,<br />

we are working on automotive concepts to shape the future<br />

of mobility while promoting growth in all segments, markets<br />

and businesses.<br />

Ambitious return targets. In addition to our growth targets,<br />

we have we set ourselves a clear return target of 9% on average<br />

for the automotive business, which we intend to achieve<br />

on a sustained basis as of the year 2013. This overall target is<br />

based on return targets for the individual divisions of 10% for<br />

Mercedes-Benz Cars, 8% for <strong>Daimler</strong> Trucks, 9% for Mercedes-<br />

Benz Vans and 6% for <strong>Daimler</strong> Buses. Our target for the<br />

<strong>Daimler</strong> Financial Services division is a return on equity of 17%.<br />

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