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Daimler Annual Report 2011 - Alle jaarverslagen

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3.08<br />

Market share 1 <strong>2011</strong> 2010 11/10<br />

In %<br />

Change in<br />

%-points<br />

Mercedes-Benz Cars<br />

Western Europe 4.9 4.8 +0.1<br />

thereof Germany 9.9 10.6 -0.7<br />

United States 1.9 1.9 +0.0<br />

Japan 0.9 0.8 +0.1<br />

<strong>Daimler</strong> Trucks<br />

Medium- and heavy-duty<br />

trucks Western Europe 22.3 24.3 -2.0<br />

thereof Germany 37.5 40.5 -3.0<br />

Heavy-duty trucks NAFTA region<br />

(Class 8) 30.9 32.4 -1.5<br />

Medium-duty trucks NAFTA<br />

region (Classes 6 and 7) 34.1 29.9 +4.2<br />

Medium- and heavy-duty<br />

trucks Brazil 25.2 26.4 -1.2<br />

Trucks Japan 20.8 19.8 +1.0<br />

Mercedes-Benz Vans<br />

Medium-sized and large<br />

vans Western Europe 18.0 17.8 +0.2<br />

thereof Germany 28.1 26.1 +2.0<br />

<strong>Daimler</strong> Buses<br />

Buses over 8 tons Western<br />

27.0 29.6 -2.6<br />

Europe<br />

thereof Germany 50.0 55.5 -5.5<br />

Buses over 8 tons Latin America 43.0 47.1 -4.1<br />

1 Based on estimates in certain markets.<br />

Unit sales by the Mercedes-Benz Vans division increased<br />

in <strong>2011</strong> by 18% to 264,200 vehicles of the Sprinter, Vito, Viano<br />

and Vario models. In Western Europe, the most important<br />

sales market, there was growth of 14% to more than 178,300<br />

units; we actually set a new record in Germany with sales of<br />

77,600 vans (+25%). Demand developed very positively also in<br />

Eastern Europe, where we increased our unit sales by 38%<br />

to 22,600 vehicles. This enabled Mercedes-Benz Vans to maintain<br />

its market leadership in the European Union in the<br />

segment of medium-sized and large vans. In the NAFTA region,<br />

we were able to increase our unit sales by 68% to 22,300<br />

units. Following the successful market launch in Europe in the<br />

prior year, the new-generation Vito and Viano models have<br />

been available since April <strong>2011</strong> also in China. In total, 13,500<br />

vans were sold in that market last year, including the first<br />

Sprinters from local production, which started at the end of<br />

<strong>2011</strong>. Mercedes-Benz Vans was very successful also in<br />

Latin America in the year under review, selling a total of 13,700<br />

vans (+9%). Worldwide unit sales of the Sprinter increased<br />

compared with the prior year by 14% to 163,300 units. Following<br />

the model upgrade, sales of the Vito and Viano increased<br />

by 26% to 98,000 units, and we sold 2,900 units of the Vario<br />

(2010: 2,900) (see pages 138 f).<br />

With unit sales of 39,700 complete buses and bus chassis,<br />

<strong>Daimler</strong> Buses surpassed the prior-year figure by 2% despite<br />

a generally difficult market situation. In its core markets in<br />

the segment of buses over 8 tons gross vehicle weight, it was<br />

the market leader by a large margin once again in <strong>2011</strong>. The<br />

main reasons for the increase in unit sales were the positive<br />

business development for Mercedes-Benz bus chassis in Latin<br />

America (including Mexico) and significant growth in sales of<br />

complete buses in Turkey. In Western Europe, unit sales<br />

decreased by 17% to 5,900 buses. The reduction in public-sector<br />

spending was especially apparent in the city-bus business.<br />

Nonetheless, <strong>Daimler</strong> Buses succeeded in maintaining its<br />

leading position in Western Europe with a market share of<br />

27.0% (2010: 29.6%). 3.08 In Latin America, <strong>Daimler</strong> Buses<br />

increased its chassis sales of the Mercedes-Benz brand by 8%<br />

to 25,000 units. <strong>Daimler</strong> Buses’ market share in Latin America<br />

therefore remained at a high level of 43.0% (2010: 47.1%).<br />

While the Mexican market continued to recover, unit sales<br />

decreased in North America (see pages 140 f).<br />

The business of the <strong>Daimler</strong> Financial Services division<br />

developed very positively in all regions during the period under<br />

review. Worldwide contract volume grew by 13% to €71.7<br />

billion. Adjusted for exchange-rate effects, there was an increase<br />

of 12%. New business grew compared with the prior year<br />

by 15% to €33.5 billion, reflecting the higher unit sales by our<br />

automotive divisions. All regions contributed to the growth,<br />

especially China. The newly established company <strong>Daimler</strong> Financial<br />

Services India Private Ltd. has been supporting sales of<br />

the Group’s vehicles in India since July 1, <strong>2011</strong>. The Insurance<br />

Services unit brokered more than 940,000 insurance policies<br />

around the world in <strong>2011</strong>, representing growth of 12%. We also<br />

continued to expand our business with commercial and<br />

fleet customers last year: New business of 118,000 units was<br />

5% higher than in 2010 (see pages 142 f).<br />

84

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