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User Guide Product(range) - Neopost

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Pos: 78.38 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/54_ERROR_PRINT_DATA_CHECK_THE_PRINTOUT @ 2\mod_1265620692945_912.doc @ 11429 @<br />

Pos: 78.39 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/56_ERROR_PEN_CABLE_# @ 2\mod_1265620747852_912.doc @ 11432 @<br />

Pos: 78.40 /Bedienungsanleitungen/Geräte spezifisch/Drucker/Error Messages/61_NO_CONFIGURATION_PCB_DETECTED @ 2\mod_1265620794400_912.doc @ 11435 @<br />

Protocol<br />

code<br />

Display message<br />

053 ERROR: NON-EXISTENT FONT<br />

SELECTED!<br />

CODE: 53<br />

Elimination • Do not repeat pages after a<br />

job has ended<br />

• Do not turn off the printer<br />

during job data transfer<br />

Cause<br />

A print job selects a font which<br />

is not available (loaded) in the<br />

printer<br />

• Unlock the font in the printer<br />

menu<br />

• To interrupt a print job use<br />

the Cancel and the Ok<br />

keys on the printer<br />

Protocol<br />

code<br />

Display message<br />

054 ERROR PRINT DATA CHECK THE<br />

PRINTOUT<br />

CODE: 54<br />

Elimination • Check if the data cable is<br />

connected correctly at the<br />

printer and at the PC<br />

• Check if you use the official<br />

printer driver<br />

Cause<br />

Undefined or faulty data were<br />

detected by the printer<br />

• Try to run the print job from<br />

a different PC<br />

• Set the menu SOFT FONT<br />

ERROR to cont. print.<br />

Attention! This setting can<br />

cause faulty data in the<br />

printouts. Check the<br />

following pages for<br />

garbage characters!<br />

Protocol<br />

code<br />

Display message<br />

056 ERROR PEN CABLE CHECK CABLE<br />

CODE: 56<br />

Elimination • Check if the head cable is<br />

damage<br />

Cause<br />

Wrong PEN ID read<br />

• Call service<br />

Protocol<br />

code<br />

Display message<br />

061 NO CONFIGURATION PCB<br />

DETECTED!<br />

CODE: 61<br />

Cause<br />

No PCB (printed circuit board)<br />

detected<br />

Elimination • Call service<br />

112 <strong>User</strong> Manual Version 3.1

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