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Seth Godin<br />
figured out how to get way over to the edge of both service<br />
and pricing – with a business that was also profitable.<br />
Archie McPhee did it in retail with their product selection.<br />
Starbucks determined how to redefine what a cup of<br />
coffee meant (in a way very different from the way JetBlue<br />
delivered their innovation).<br />
It’s not the tactics or the plan that joins the Purple Cow<br />
products together. It’s the process organizations use to<br />
discover (intentionally or accidentally) the fringes that<br />
make their products remarkable.<br />
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