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Purple Cow<br />
The Process and the Plan<br />
So is there a foolproof way to create a Purple Cow every<br />
time Is there a secret formula, a ritual, an incantation<br />
that you can use to increase creativity at the same time you<br />
stay firmly grounded in reality<br />
Of course not.<br />
There is no plan. The eventual slowdown of almost<br />
every Purple Cow company indicates that there’s no rule<br />
book listing things that always produce. That’s one reason<br />
that seeing the insight of the Cow is so difficult. Looking<br />
in our rear-view mirror, we can always say, “Of course that<br />
worked.” By definition, a genuine Purple Cow is something<br />
that was remarkable in just the right way. When we<br />
take our eyes off the rear-view mirror, though, creating a<br />
Purple Cow suddenly gets a lot more difficult.<br />
If you were looking to this book for a plan, I’m sorry to<br />
tell you that I don’t have one. I do, however, have a<br />
process. A system that has no given tactics but is as good as<br />
any.<br />
The system is pretty simple: Go for the edges. Challenge<br />
yourself and your team to describe what those edges are<br />
(not that you’d actually go there), and then test which edge<br />
is most likely to deliver the marketing and financial results<br />
you seek.<br />
By reviewing every other P – your pricing, your packaging,<br />
and so forth – you sketch out where your edges are<br />
. . . and where your competition is. Without understanding<br />
this landscape, you can’t go to the next step and figure<br />
out which innovation you can support.<br />
Would it be remarkable if your spa offered all its services<br />
for free Sure, but without a financial model that supports<br />
that, it’s not clear that you’d last very long. JetBlue<br />
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