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Purple Cow<br />

The Process and the Plan<br />

So is there a foolproof way to create a Purple Cow every<br />

time Is there a secret formula, a ritual, an incantation<br />

that you can use to increase creativity at the same time you<br />

stay firmly grounded in reality<br />

Of course not.<br />

There is no plan. The eventual slowdown of almost<br />

every Purple Cow company indicates that there’s no rule<br />

book listing things that always produce. That’s one reason<br />

that seeing the insight of the Cow is so difficult. Looking<br />

in our rear-view mirror, we can always say, “Of course that<br />

worked.” By definition, a genuine Purple Cow is something<br />

that was remarkable in just the right way. When we<br />

take our eyes off the rear-view mirror, though, creating a<br />

Purple Cow suddenly gets a lot more difficult.<br />

If you were looking to this book for a plan, I’m sorry to<br />

tell you that I don’t have one. I do, however, have a<br />

process. A system that has no given tactics but is as good as<br />

any.<br />

The system is pretty simple: Go for the edges. Challenge<br />

yourself and your team to describe what those edges are<br />

(not that you’d actually go there), and then test which edge<br />

is most likely to deliver the marketing and financial results<br />

you seek.<br />

By reviewing every other P – your pricing, your packaging,<br />

and so forth – you sketch out where your edges are<br />

. . . and where your competition is. Without understanding<br />

this landscape, you can’t go to the next step and figure<br />

out which innovation you can support.<br />

Would it be remarkable if your spa offered all its services<br />

for free Sure, but without a financial model that supports<br />

that, it’s not clear that you’d last very long. JetBlue<br />

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