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Purple Cow<br />

their destruction lie in their dependence on being in<br />

the middle.<br />

If someone in your organization is charged with<br />

creating a new Purple Cow, leave them alone! Don’t use<br />

internal reviews and usability testing to figure out if<br />

the new product is as good as what you’ve got now.<br />

Instead, pick the right maverick and get out of the way.<br />

Case Study: Motorola and Nokia<br />

Guess what Cell phones are now boring. Just about<br />

everyone who needs a phone now has one. Most people<br />

who want a phone have one, too. The companies that built<br />

this revolution now have a problem: What next<br />

What do they have to put into a phone to get people to<br />

notice it Is it possible to make a remarkable phone anymore<br />

What both companies have discovered is that smaller<br />

phones no longer create excitement, so they needed<br />

something new. Nokia just introduced a $21,000 cell<br />

phone called Vertu – designed to be not just a phone but a<br />

remarkable piece of jewelry as well. At the same time, both<br />

companies are working on disposable phones that they<br />

hope will be remarkably cheap.<br />

In a totally different direction, both companies are<br />

scrambling to market phones that send photographs. Of<br />

course, both the sender and the recipient have to have the<br />

right kind of phone, but that might be a good thing.<br />

The sad truth, though, is that it may be quite a while<br />

before the market generates the attention it did five years<br />

ago. The Purple Cow has left the room, and there’s not a<br />

lot the cell phone companies can do about it.<br />

93

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