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Purple Cow<br />

Who Cares<br />

You can’t make people listen. But you can figure out who’s<br />

likely to be listening when you talk, and then invent the<br />

right combination of Ps to overwhelm them with the rightness<br />

of your offer.<br />

Even if someone is listening, your offering of “a little bit<br />

cheaper,” “a little bit better,” or “a little bit easier” is just a<br />

waste of time. The influential sneezers, the people with a<br />

problem to solve – they’re open to hearing your story only<br />

if it’s truly remarkable; otherwise, you’re invisible.<br />

The “Who’s listening” question drives not just the success<br />

of individual products, but also the status of entire<br />

markets. Consider classical music for a second.<br />

The classical music industry is now officially moribund.<br />

The big labels are hurting. Orchestras are seeing recording<br />

money dry up. There are virtually no commercially<br />

important new works being written or recorded.<br />

Why<br />

Because no one is listening.<br />

The influential sneezers already have all the music<br />

they’re ever going to buy. Everything old that was worth<br />

recording has been recorded– and quite well, thank you.<br />

So the sneezers have stopped looking.<br />

Because the sneezers have stopped looking, all of those<br />

folks farther down the curve, who seek their advice or listen<br />

to the radio stations, are busy buying cut-rate $8 versions<br />

of the classics. There’s no money there for the<br />

record companies and the orchestras. Because listeners<br />

have stopped looking, composers are turning to film<br />

scores or lawn care as a way to make a living. There’s an<br />

attention blockade, and no player in the music business<br />

has enough money to change the dynamic. Music mar-<br />

39

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