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Purple Cow<br />

The alternative is to start with a problem that you can<br />

solve for your customer (who realizes he has a problem!).<br />

Then, once you’ve come up with a solution that is so<br />

remarkable that the early adopters among this population<br />

will gleefully respond, you’ve got to promote it in a medium<br />

where those most likely to sneeze are actually paying<br />

attention. Altoids’ campaign is a great example. They realized<br />

that young adults who weren’t taking up smoking were<br />

looking for something to do with their fingers and their<br />

mouths while at work – and Hershey’s bars weren’t going<br />

to cut it.<br />

By advertising in urban centers with cutting-edge<br />

imagery and slogans, Altoids spoke directly to this market<br />

about a need that customers didn’t even know they had. By<br />

creating a tin that just begged to be shared, Altoids made<br />

it easy for early adopters to sneeze the product to the rest<br />

of the market. The result: one of the most profitable<br />

candy introductions ever.<br />

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