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Do You Have to Be Outrageous<br />

to Be Remarkable<br />

Outrageous is not always remarkable. It’s certainly not<br />

required. Sometimes outrageous is just annoying. Ozzy<br />

Osbourne is lucky to be both outrageous and remarkable.<br />

But a performance artist smearing himself with lard and<br />

wrapping himself in felt is just plain weird.<br />

It’s easy to fall into a trap of running upside-down ads,<br />

wearing green bow ties, and filling your ads with scatological<br />

references. Being scandalous might work on occasion,<br />

but it’s not a strategy; it’s desperation. The outrageousness<br />

needs to have a purpose, and it needs to be built into the<br />

product.<br />

Walking onto a cross-country flight, I noticed that the<br />

60-year-old woman in front of me was wearing a Hooters<br />

T-shirt. Their slogan “Delightfully tacky, yet unrefined.”<br />

The fascinating thing about Hooters’ outrageousness is<br />

that it’s just outrageous enough to be remarkable to this<br />

audience...without offending. Does everyone like<br />

Hooters No way. That’s part of what makes it remarkable.<br />

If everyone liked it, it would be boring.<br />

The reminder: It’s not about the way you say it, it’s what<br />

you say. And while you can momentarily use offensive<br />

behavior to capture the attention of people who might not<br />

want to pay attention, it’s not a long-run strategy.<br />

Outrageousness by itself won’t work because the conversations<br />

sneezers have about you aren’t positive.<br />

102<br />

Seth Godin<br />

You’re probably guilty of being too shy, not too<br />

outrageous. Try being outrageous, just for the sake<br />

of being annoying. It’s good practice. Don’t do it<br />

too much because it doesn’t usually work. But it’s a<br />

good way to learn what it feels like to be at the edge.

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