50 - Sample FBR Franchisee Satisfaction Reports
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Molly Wally<br />
annual comparison<br />
++ + +/- - - -<br />
Self-Evaluation<br />
Enjoy Operating<br />
Responses<br />
FSI<br />
June 2012<br />
June 2013<br />
44 45 6 3 1 171 82.2<br />
37 53 7 2 1 175 80.6<br />
Enjoyment<br />
June 2012<br />
June 2013<br />
37 48 9 3 2 171 78.8<br />
30 49 12 4 4 178 74.2<br />
Active Participant<br />
June 2012<br />
June 2013<br />
28 45 22 3 2 170 73.5<br />
22 42 27 6 2 177 68.9<br />
Valued Member<br />
June 2012<br />
June 2013<br />
21 43 25 6 4 170 67.6<br />
22 33 32 8 5 175 64.6<br />
How much do you believe that Your Own Business affects the overall success of the franchise system?<br />
June 2012<br />
June 2013<br />
20 58 17 5 172<br />
23 49 20 8 177<br />
How has Your Attitude about your affiliation with your franchisor changed over the last year?<br />
June 2012<br />
June 2013<br />
19 66 1 14 171<br />
14 63 6 18 176<br />
©2013 Franchise Business Review. All Rights Reserved. Section 3 | Franchise Business Review 29
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